On-Site Field Network Engineer I

Optimum; Village of Lindenhurst (NY); On-site; USD 58,000 - 95,000; Full time

Job summary

Optimum in Lindenhurst, NY is seeking a Field Engineer I to provide hands-on, on-site network engineering support for Access and CPTO networks. You will assist with installations, turn-ups, testing, and break/fix activities across DOCSIS, IP, fiber, and Network Transport, partnering with NOC and engineering teams to ensure reliable service and rapid restoration.

The role requires collaboration with cross-functional teams, field visits, and participation in upgrades, with after-hours standby as

Qualifications

• Associate degree or technical training or equivalent practical experience.
• Experience in DOCSIS, field engineering, Inside Plant, or network infrastructure support preferred.
• Knowledge of CMTS, IP routing protocols, Cisco routers, and common networking topologies.
• Familiarity with VOIP, Optimum Video, and Network Transport concepts is a plus.

Responsibilities

• Provide on-site technical support for Access Network and CPTO installations, upgrades, and break/fix activities, including physical installation, configuration support, and validation.
• Act as a field escalation point to help identify and isolate network impairments with NOC and engineering teams.
• Monitor, test, and analyze network equipment to support rapid issue resolution.
• Collaborate with IP Network Engineers to support operation, restoration, and validation of high-speed data and IP services.
• Ensure proper OTN operation and that maintenance schedules are followed.
• Configure and maintain FTTH OLTs for optimal performance.
• Generate UCR tickets for repairs with NOC and other departments.
• Document maintenance activities for compliance and record-keeping.
• Collaborate on network optimization strategies and performance improvements.
• Conduct field visits to resolve complex network issues.
• Participate in upgrades and expansions with planning, execution, and testing.

Skills

DOCSIS

Field engineering

CMTS to IP

BGP/OSPF/EIGRP

Cisco routers

Network topologies

VLANs

HSRP

DHCP

VPN

NAT

SNMP

PIM/IGMP

VOIP

Optimum networks

Education

Associate degree / technical training

Job description

Optimum in Lindenhurst, NY is seeking a Field Engineer I to provide hands-on, on-site network engineering support for Access and CPTO networks. You will assist with installations, turn-ups, testing, and break/fix activities across DOCSIS, IP, fiber, and Network Transport, partnering with NOC and engineering teams to ensure reliable service and rapid restoration.

The role requires collaboration with cross-functional teams, field visits, and participation in upgrades, with after-hours standby as