On-Site Family Support Specialist - Trauma-Informed

Barrier Free Living; New York (NY); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Employer-paid benefits (medical,Dental

Dental,Vision, Life insurance

Matched retirement plan

Paid vacation

Sick days

Personal days

Paid national holidays

Personal days

Paid holidays

Job summary

Barrier Free Living seeks a Family Support Coordinator at Freedom Village in Manhattan, NY to provide trauma-informed, family-centered case management and coordinate services for residents. You will connect families with public benefits, childcare, healthcare, education, legal advocacy, and housing resources, while collaborating with on-site teams to support tenant stability.

The role requires a Bachelor’s in a related field, 2+ years of experience with families, and a commitment to empowering

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, or a related field is required.
• Minimum of 2 years’ experience working with families, preferably in supportive housing, domestic violence, child welfare, or similar settings.
• Strong understanding of trauma-informed care, family systems, and NYC social service systems.
• Bilingual (Spanish or ASL speaking) preferred.

Responsibilities

• Provide comprehensive, trauma-informed case management to families, including intake, needs assessments, goal planning, and follow-up.
• Support families in accessing resources such as public benefits, childcare, healthcare, education, legal advocacy, and mental health services.
• Assist families in navigating systems such as HRA, ACS, DOE, and housing court, and advocate on their behalf as needed.
• Collaborate with on-site social work and property management teams to ensure coordinated support for tenant stability and safety.
• Support caregivers to enhance their parenting skills.
• Develop and implement workshops, groups, and events focused on parenting, life skills, youth development, and family enrichment.
• Maintain inventory and distribute age-appropriate supplies, books, and materials to support children’s development and family wellness.
• Advocate and collaborate with community agencies to support child, family, and agency outcomes; including accompanying to appointments as needed.
• Provide referrals and information to outside agencies related to child development, recreation, and mental health
• Maintain accurate and timely documentation of all services and interactions in the agency’s case management database.
• Track and report program outcomes and support compliance with funding and contractual requirements.
• Participate in case conferences, supervision, staff meetings, and training sessions.

Skills

Trauma-informed care

Family systems

Experience with diverse populations

Conflict resolution

Fast-paced environment

Bilingual (Spanish or ASL) preferred

Education

Bachelor's degree in Social Work

Master's degree preferred

Job description

Barrier Free Living seeks a Family Support Coordinator at Freedom Village in Manhattan, NY to provide trauma-informed, family-centered case management and coordinate services for residents. You will connect families with public benefits, childcare, healthcare, education, legal advocacy, and housing resources, while collaborating with on-site teams to support tenant stability.

The role requires a Bachelor’s in a related field, 2+ years of experience with families, and a commitment to empowering