On‑Site Dell Desktop PC Field Technician

Compunnel, Inc.; Greenville (SC); On-site; Full time

Job description

JOB SUMMARY

The Field Engineer 4 is responsible for providing on‑site PC hardware break/fix support at various customer locations. This role requires reliable transportation, adherence to company policies, and completion of required product training to ensure high‑quality technical service delivery.

Key Responsibilities

• Respond to PC hardware break/fix service calls at assigned locations.
• Diagnose and repair Dell desktop PCs and related hardware.
• Install, configure, and support desktop systems to ensure optimal performance.
• Maintain compliance with company standards and customer requirements.
• Complete required product training to stay current with technical updates.

Required Qualifications

• Proven expertise in Dell Desktop PC installation and support.
• A+ Certification.
• Reliable transportation for travel to service locations.
• Ability to pass drug and background screening.

Preferred Qualifications

• Prior field service experience in PC hardware support.
• Strong troubleshooting and problem‑solving skills.

Certifications

• A+ Certification required.