Field Service Engineer

Compunnel, Inc.; Greenville (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

Compunnel, Inc. is seeking a Field Engineer 4 located in Greenville, South Carolina, to provide on-site PC hardware break/fix support at various customer locations. The role demands adherence to company policies and completion of necessary product training for high-quality service delivery.

Primary responsibilities include diagnosing and repairing Dell desktop PCs, configuring desktop systems for optimal performance, and ensuring compliance with company standards. A+ Certification and reliable transportation are required for this role.

Qualifications

• Proven expertise in Dell Desktop PC installation and support.
• Reliable transportation for travel to service locations.
• Ability to pass drug and background screening.

Responsibilities

• Respond to PC hardware break/fix service calls at assigned locations.
• Diagnose and repair Dell desktop PCs and related hardware.
• Install, configure, and support desktop systems to ensure optimal performance.
• Maintain compliance with company standards and customer requirements.
• Complete required product training to stay current with technical updates.

Skills

Dell Desktop PC installation and support

Troubleshooting and problem-solving skills

Education

A+ Certification

Job description

JOB SUMMARY

The Field Engineer 4 is responsible for providing on‑site PC hardware break/fix support at various customer locations. This role requires reliable transportation, adherence to company policies, and completion of required product training to ensure high‑quality technical service delivery.

Key Responsibilities

• Respond to PC hardware break/fix service calls at assigned locations.
• Diagnose and repair Dell desktop PCs and related hardware.
• Install, configure, and support desktop systems to ensure optimal performance.
• Maintain compliance with company standards and customer requirements.
• Complete required product training to stay current with technical updates.

Required Qualifications

• Proven expertise in Dell Desktop PC installation and support.
• A+ Certification.
• Reliable transportation for travel to service locations.
• Ability to pass drug and background screening.

Preferred Qualifications

• Prior field service experience in PC hardware support.
• Strong troubleshooting and problem‑solving skills.

Certifications

• A+ Certification required.