On-Site Data Center ICT Technician

CBRE Group, Inc.; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

CBRE Group, Inc. is seeking an on-site ICT Service Delivery Technician to support the Data Center environment. You will handle IT equipment installation, relocation, decommissioning, and troubleshooting under defined procedures and supervision.

The role includes coordinating with third-party engineers, maintaining site standards, and ensuring proper documentation and safety practices in a critical service setting.

Responsibilities

• Receive, review, and complete IT equipment installation, relocation and decommission requests within timeframes and to industry standards.
• Provide problem-solving support including server reboots, backups, visual inspections, etc.
• Escort third-party engineers and ensure compliance with site standards.
• Receive, respond, and assign break and fix tickets within the agreed timeframe or escalate if unresolved.
• Ensure on-site documentation and standard operating procedures are created, reviewed and updated when procedures change.
• Provision and fault diagnosis and rectification of network connectivity, installation, relocation and decommissioning of IT equipment, and general engineering maintenance.

Job description

CBRE Group, Inc. is seeking an on-site ICT Service Delivery Technician to support the Data Center environment. You will handle IT equipment installation, relocation, decommissioning, and troubleshooting under defined procedures and supervision.

The role includes coordinating with third-party engineers, maintaining site standards, and ensuring proper documentation and safety practices in a critical service setting.