On-Site Customer Service Specialist (Fast-Paced, Impactful)

Horizon Commercial Pools; Arden Hills (MN); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits package including

Job summary

Horizon Commercial Pools is seeking a friendly, energetic Customer Service Specialist to provide our customers with an exceptional experience. Responsibilities include answering a high volume of phones, taking & processing orders, assisting will-call customers on-site, and handling general office duties in a fast-paced environment.

The position requires strong Microsoft Office skills, excellent interpersonal and organizational abilities, and a commitment to our values.

Qualifications

• 2+ years of customer service experience in an office setting.
• Proficient with Microsoft Office tools (Word, Excel, Outlook, Teams).

Responsibilities

• Answer a high volume of phones calls to respond to customer requests.
• Taking and processing customer orders.
• Assist will-call customers who arrive on site to inquire about orders.
• General office duties as assigned.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Time management

Communication

Tools

Microsoft Office Suite

Word

Excel

Outlook

Teams

Job description

Horizon Commercial Pools is seeking a friendly, energetic Customer Service Specialist to provide our customers with an exceptional experience. Responsibilities include answering a high volume of phones, taking & processing orders, assisting will-call customers on-site, and handling general office duties in a fast-paced environment.

The position requires strong Microsoft Office skills, excellent interpersonal and organizational abilities, and a commitment to our values.