On-Site Call Center Agent: Entry Level + Growth

UNIVERSAL FIDELITY, LP; Katy (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life Insurance

Discounts with over 4,000 merchants

Team activities and luncheons

Opportunities for growth and advancement

Job summary

A leading call center agency in Katy, TX, is seeking a dedicated Call Center Representative. This full-time on-site role involves answering customer inquiries, managing accounts, and providing excellent service. Candidates should possess strong communication skills, a problem-solving attitude, and basic computer skills; prior experience is a plus but not necessary. The company offers medical benefits, discounts at thousands of merchants, and a supportive work environment.

Qualifications

• No prior call center experience necessary; training provided.
• Dependability and ability to work in a fast-paced environment required.
• Willingness to undergo background and drug testing.

Responsibilities

• Answer inbound calls and assist customers with inquiries.
• Manage customer accounts and process payments.
• Maintain accurate records of interactions and transactions.
• Offer excellent customer service with a friendly attitude.

Skills

Excellent communication skills

Problem-solving attitude

Ability to stay calm

Basic computer skills

Job description

A leading call center agency in Katy, TX, is seeking a dedicated Call Center Representative. This full-time on-site role involves answering customer inquiries, managing accounts, and providing excellent service. Candidates should possess strong communication skills, a problem-solving attitude, and basic computer skills; prior experience is a plus but not necessary. The company offers medical benefits, discounts at thousands of merchants, and a supportive work environment.