On-Site Bilingual Loan Advisor (Spanish)

OneMain Financial Group; Boynton Beach (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial Group seeks a Loan Sales Specialist to support customers with financing options, guiding them through the loan process and lifecycle. You will work within a competitive, growth-oriented environment where hard work translates to rewards and career advancement.

The role emphasizes empathy, effective communication, and a proactive approach to meeting branch goals while adhering to applicable laws and regulations. On-site schedule; opportunities for development abound.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands while delivering timely, efficient service.
• Exceed customer expectations through empathy and encouragement to achieve branch goals.
• Develop new connections and maintain relationships throughout the loan process and lifecycle with tailored solutions.
• Manage loan lifecycle including collections activities while complying with laws and regulations.
• Engage customers and departments via phone, email, chat, and in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service

Collections exposure

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group seeks a Loan Sales Specialist to support customers with financing options, guiding them through the loan process and lifecycle. You will work within a competitive, growth-oriented environment where hard work translates to rewards and career advancement.

The role emphasizes empathy, effective communication, and a proactive approach to meeting branch goals while adhering to applicable laws and regulations. On-site schedule; opportunities for development abound.