On-Site Appliance Repair Technician – Customer-Focused Fixer

SEARS; Ada (OK); On-site; USD 42,000 - 64,000; Full time

Job summary

SEARS in Ada, OK is seeking a dedicated Appliance Repair Technician to diagnose and fix refrigerators, washers, dryers, and ovens, delivering friendly, professional service at customers' homes. This field role requires strong troubleshooting, independent time management, a valid driver's license, and the ability to lift heavy appliances; most nights are at home with day trips to job sites.

You will keep repair records, stay current on repair techniques, and work with team to improve service

Qualifications

• High school diploma or equivalent; technical training in appliance repair is a plus.
• Proven experience as an appliance repair technician or similar role.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to work independently and manage time effectively.
• Valid driver's license and a clean driving record.
• Physical ability to lift heavy appliances and work in various environments.
• This is a field role: work happens at customer/job sites; based within driving distance of the location; day trips to job sites; most nights at home.

Responsibilities

• Diagnose and repair a variety of household appliances, including refrigerators, washers, dryers, and ovens.
• Provide exceptional customer service by communicating clearly with clients about the repair process and costs.
• Maintain accurate records of repairs, parts used, and customer interactions.
• Ensure compliance with safety standards and regulations while on the job.
• Stay updated on the latest appliance technologies and repair techniques.
• Assist in inventory management of parts and tools necessary for repairs.
• Work collaboratively with team members to improve service efficiency and customer satisfaction.

Skills

Troubleshooting

Communication

Customer service

Problem-solving

Appliance repair experience

Education

High school diploma or equivalent

Technical training in appliance repair

Job description

SEARS in Ada, OK is seeking a dedicated Appliance Repair Technician to diagnose and fix refrigerators, washers, dryers, and ovens, delivering friendly, professional service at customers' homes. This field role requires strong troubleshooting, independent time management, a valid driver's license, and the ability to lift heavy appliances; most nights are at home with day trips to job sites.

You will keep repair records, stay current on repair techniques, and work with team to improve service