On-Floor Pharmacy Manager: Lead & Coach

Quaker Community Pharmacy LLC; Easton (Northampton County); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Quaker Community Pharmacy LLC in Easton, PA is seeking an active, people-first Pharmacy Manager to lead daily operations on the floor, ensuring quality, compliance, and patient satisfaction. This hands-on leadership role involves coaching staff, managing fulfillment, tracking KPIs, and maintaining a safe, efficient workspace.

Competitive salary and benefits accompany full-time employment. Applicants should have at least 3 years managerial experience in pharmacy and be committed to

Qualifications

• Strong understanding of pharmacy operations and fulfillment workflows.
• Proven leadership experience in a retail, hospital, or fulfillment pharmacy setting.
• Excellent interpersonal and communication skills.
• Compassionate listener.
• Confident in confronting performance or safety issues.
• Commitment to coaching and developing team members.
• Hands-on, on-floor leadership with no desk duties.
• Proficient with pharmacy management software.

Responsibilities

• Lead day-to-day pharmacy and fulfillment operations to meet accuracy, safety, regulatory, and productivity goals.
• Be actively present on the pharmacy floor: observe workflows, remove roadblocks, help where needed, and ensure tasks are completed.
• Supervise, mentor, and coach pharmacists, technicians, and fulfillment staff; promote professional growth and high performance.
• Monitor quality control, medication safety, and compliance with federal, state, and company policies; implement corrective actions when needed.
• Handle escalations and staff concerns with compassion and sound judgment.
• Provide clear, respectful feedback to staff and elevate operational or safety concerns to senior management when required.
• Maintain staffing schedules, authorize time off within policy, and assist with recruiting and training.
• Track KPIs (fill rates, error rates, turnaround times, inventory accuracy) and drive continuous improvement.
• Enforce clean, organized, and patient-centred workspace and workflows.

Skills

Pharmacy operations

Retail leadership

Interpersonal communication

Coaching and development

Staff supervision

Safety and compliance

Tools

Pharmacy management software

Job description

Quaker Community Pharmacy LLC in Easton, PA is seeking an active, people-first Pharmacy Manager to lead daily operations on the floor, ensuring quality, compliance, and patient satisfaction. This hands-on leadership role involves coaching staff, managing fulfillment, tracking KPIs, and maintaining a safe, efficient workspace.

Competitive salary and benefits accompany full-time employment. Applicants should have at least 3 years managerial experience in pharmacy and be committed to