On-Duty Store Leader & Performance Coach

Tailored Brands, Inc.; Paramus (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Manager on Duty to lead store staff to meet sales, service and operational goals, acting as an active coach and role model.

You will recruit, train, and develop the team, communicate priorities, analyze store reports, and ensure branding and customer experience align with company standards. The role requires strong leadership, retail experience, and a customer-first mindset, with a focus on continuous improvement and team development.

Qualifications

• Minimum of 1 year of retail or sales experience.
• Ability to train and develop high performing store teams.
• Proficient in technology systems, MS Office, and video conferencing.
• Strong leadership and coaching abilities.
• Excellent communication and customer service orientation.

Responsibilities

• Lead store staff to achieve sales, service, and operational goals as Manager on Duty.
• Model company values and coach staff to perform at a high standard.
• Assist in recruiting store staff and foster an inclusive store environment.
• Use store reports to inform decisions and drive the business.
• Drive branding, marketing initiatives and store programs to improve performance.

Skills

Store leadership

Coaching

Communication

Training and development

Microsoft Office

POS systems

Customer service

Team motivation

Time management

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. is seeking a Manager on Duty to lead store staff to meet sales, service and operational goals, acting as an active coach and role model.

You will recruit, train, and develop the team, communicate priorities, analyze store reports, and ensure branding and customer experience align with company standards. The role requires strong leadership, retail experience, and a customer-first mindset, with a focus on continuous improvement and team development.