On-Duty Program Assistant - Recovery Center Support

The Salvation Army USA Central Territory; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

403(b) retirement savings plan

Paid time off (personal days)

Job summary

The Salvation Army USA Central Territory is seeking a Program Assistant On Duty at the Adult Rehabilitation Center in Milwaukee to help maintain safety, structure, and smooth operation of the program during assigned shifts while supporting beneficiaries and maintaining program standards.

Responsibilities include conducting rounds, monitoring activities, assisting with intake, documentation, and transportation, and supporting program activities.

Qualifications

• Ability to maintain safety, security, and organization within a residential program environment.
• Reliable attendance and punctuality.
• Strong communication and interpersonal skills.
• Ability to respond effectively in emergency or high-pressure situations.
• Basic math and computer skills, including data entry and reporting.
• Ability to follow policies, procedures, and program guidelines.
• Ability to work a flexible schedule, including evenings, weekends, overnight shifts, and holidays.
• Ability to stand, walk, and complete facility rounds during shift.
• Ability to lift up to 20 lbs regularly and assist with up to 50 lbs occasionally.

Responsibilities

• Maintain a safe, secure, and orderly environment within the facility.
• Monitor beneficiary activity, movement, and adherence to program rules and schedules.
• Conduct facility rounds, bed checks, and building walkthroughs.
• Respond to incidents and complete required reports and documentation.
• Assist with beneficiary orientation, guidance, and general support.
• Lead house meetings and communicate program expectations and updates.
• Support intake processes, including assessments when needed.
• Oversee medication call procedures and ensure proper documentation.
• Administer required testing (e.g., breathalyzer or urinalysis) as needed.
• Supervise beneficiaries assigned to work therapy tasks and provide guidance.
• Provide transportation for beneficiaries when assigned, following safety guidelines.
• Complete daily reports and accurately document program activities and incidents.
• Support recreational and program activities when scheduled.

Skills

Safety awareness

Communication skills

Punctuality

Calm under pressure

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Teams

Microsoft Word

Microsoft Excel

Data entry

Job description

The Salvation Army USA Central Territory is seeking a Program Assistant On Duty at the Adult Rehabilitation Center in Milwaukee to help maintain safety, structure, and smooth operation of the program during assigned shifts while supporting beneficiaries and maintaining program standards.

Responsibilities include conducting rounds, monitoring activities, assisting with intake, documentation, and transportation, and supporting program activities.