On-Course Guest Services Associate

Salamander Palm Beach Employer; Town of Florida (NY); On-site; USD 26,000 - 42,000; Full time

Job summary

Salamander Palm Beach Employer is seeking a full-time Player Assistant in Palm Beach Gardens, FL to deliver high-level customer service for Members and Guests on the course.

The role emphasizes enforcing club rules, guiding etiquette, and coordinating with golf operations to maintain a smooth pace of play. The candidate must have a high school diploma and some customer service experience, with basic golf knowledge.

Qualifications

• Highschool diploma, GED, or equivalent required.
• Customer service experience. Basic Golf Knowledge Required
• Ability to communicate and follow instructions.
• You are comfortable working in both indoor and occasional outdoor environments

Responsibilities

• Provide courteous customer service to Members and Guests on the course.
• Be on the course as scheduled and report incidents or situations needing attention.
• Assist Members and Guests with golf etiquette and provide suggestions.
• Enforce club rules on the golf course.
• Help locate lost balls and provide rides as needed.
• Fix ball marks, fill divots, and keep the course tidy.
• Coordinate with other golf operations staff to ensure seamless service.
• Inform Members of club services, events, and specials in the Golf Shop.
• Complete daily assignments to meet Club standards.
• Assist fellow staff to deliver the Three Steps of Service.
• Notify supervisor of complaints and assist with service recovery.

Skills

Customer service

Golf knowledge

Communication

Instruction following

Education

Highschool diploma/GED

Job description

Salamander Palm Beach Employer is seeking a full-time Player Assistant in Palm Beach Gardens, FL to deliver high-level customer service for Members and Guests on the course.

The role emphasizes enforcing club rules, guiding etiquette, and coordinating with golf operations to maintain a smooth pace of play. The candidate must have a high school diploma and some customer service experience, with basic golf knowledge.