On-Campus Café Retail Manager

Chartwells Higher Education Dining Services; Oxford (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Chartwells Higher Ed is seeking a proactive Retail Manager for the Panera Cafe in the Student Center on campus. You will supervise staff, manage daily operations, and ensure brand standards, cash controls, payroll records, and hiring/training of hourly team members.

You will work to delight customers, maintain food safety, control costs, and prepare reports while collaborating with the client. This role offers paid parking and a Monday–Friday schedule.

Qualifications

• Four plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control preferred.

Responsibilities

• Manages salaried managers and hourly associates in the Food Service Department.
• Leads all aspects of the overall direction, coordination, and evaluation of the assigned retail account in collaboration with client.
• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and coaches associates; addresses complaints and resolves problems.
• Prepares and manages a budget.
• Uses company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
• Leads and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, safety (meeting HACCP and OSHA guidelines) and portion control.
• Other duties as assigned.

Skills

Foodservice management

People management

Hiring & training

Communication skills

ServSafe Certified

Payroll & cash controls

Microsoft Office

Tools

Microsoft Office

Job description

Chartwells Higher Ed is seeking a proactive Retail Manager for the Panera Cafe in the Student Center on campus. You will supervise staff, manage daily operations, and ensure brand standards, cash controls, payroll records, and hiring/training of hourly team members.

You will work to delight customers, maintain food safety, control costs, and prepare reports while collaborating with the client. This role offers paid parking and a Monday–Friday schedule.