Campus Café Retail Manager - Lead Team & Budget

Compass Group USA; Oxford (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Job summary

Chartwells Higher Education seeks a Retail Manager for the Panera Cafe in the Miami University Student Center, OH. The role oversees staff, ensures brand standards, maintains cash controls and payroll, and hires/train hourly team members to drive customer satisfaction.

The position features a Monday–Friday schedule with paid parking, engaging campus environment, and opportunities for growth within Compass Group USA’s on-campus dining network.

Qualifications

• Four plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Previous P&L accountability or contract-managed service experience is desirable.
• Strong supervisory, leadership, management, and coaching skills.
• Excellent communication skills, both written and verbal.
• Ability to communicate on various levels to include management, client, customer and associate levels.
• Excellent financial, budgetary, accounting and computational skills.
• Proficient computer skills including various computer programs, Microsoft Office programs, e-mail and the Internet.

Responsibilities

• Manages salaried managers and hourly associates in the Food Service Department.
• Leads all aspects of the overall direction, coordination, and evaluation of the assigned retail account in collaboration with client.
• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and coaches associates; addresses complaints and resolves problems.
• Prepares and manages a budget.
• Uses company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
• Leads and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, safety (meeting HACCP and OSHA guidelines) and portion control.
• Other duties as assigned.

Job description

Chartwells Higher Education seeks a Retail Manager for the Panera Cafe in the Miami University Student Center, OH. The role oversees staff, ensures brand standards, maintains cash controls and payroll, and hires/train hourly team members to drive customer satisfaction.

The position features a Monday–Friday schedule with paid parking, engaging campus environment, and opportunities for growth within Compass Group USA’s on-campus dining network.