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MJHS is seeking an On Call RN Supervisor to lead the Call Center staff in hospice and palliative care services. This role provides clinical and non-clinical guidance, elevates complex issues to the appropriate on-call leaders, and delivers telephonic care coordination based on the Plan of Care.
The ideal candidate holds an NYS RN license, has hospice on-call experience, and demonstrates supervisory abilities. BSN preferred with CHPN certification supporting advanced practice.
Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.
The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.
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