On-Call Steward

Mandarin Oriental; Boston (MA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Uniform laundering

Meals on duty

Parking discount

Learning programs

MOstay benefits

Job summary

Mandarin Oriental, Boston is seeking an On-Call Steward to join our Food and Beverage team. Based here, you will maintain the cleanliness of china, silverware, glassware and cookware while supporting a luxury operation in a Forbes Five‑Star setting.

The role requires at least 2 years in a similar stewarding position, fluent English, and the ability to lift up to 40 pounds. On‑call shifts may occur in evenings, weekends, and holidays.

Qualifications

• 2+ years in a similar stewarding role, luxury hospitality preferred.
• Reading, writing and spoken English required.
• Able to walk/stand for the shift and lift up to 40 pounds.
• Availability for on-call shifts in evenings, weekends and holidays.

Responsibilities

• Wash hotel china, silverware, glassware, service ware and cookware.
• Maintain cleanliness of all food service pieces and related tools.
• Keep Food & Beverage equipment and areas clean and orderly.
• Sort waste for disposal, recycling and composting.
• Transport dishes, glasses and serving pieces around the hotel.
• Follow proper food safety and sanitation guidelines.

Skills

English proficiency

Physical stamina

Flexible schedule

Job description

Mandarin Oriental, Boston is looking for an On-Call Steward to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Join our team at Boston's award-winning, Forbes Travel Guide 5-Star hotel and spa with AAA Guide’s 5-diamond designation.

About The Job

Based at the Mandarin Oriental, Boston within the Stewarding Department in Boston, Massachusetts, the Stewarding position is responsible for maintaining the cleanliness of all hotel china, silverware, glassware, service ware and cookware.

The Steward reports to the Sous Chef.

As Steward You Will Responsible For The Following Duties

• Washing all hotel china, silverware, glassware, service ware, and cookware
• Cleanliness of all food service serving pieces and related cookware and tools
• Maintaining the cleanliness of Food and Beverage equipment and areas
• Sorting of food and beverage waste into proper streams for disposal, recycling, and composting
• Transporting food, dishes, glasses, silverware, and serving pieces throughout the hotel facility as instructed
• Knowledge of proper food safety and sanitation rules and guidelines
• Other duties as assigned by management

As Steward, We Expect From You

• Minimum of 2 years in a similar position, luxury hospitality strongly preferred
• Reading, writing, and oral proficiency in the English language
• Must be able to walk and stand for entirety of shift
• Must be able to regularly lift, push, and pull up to 40 pounds
• Flexible scheduling availability to include on-call shifts in the evenings, weekends, and holidays

Compensation

The hourly rate of pay for this position is $33.07.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Local Benefits

• A competitive salary and benefits packages
• Daily uniform laundering
• Meals served while on duty
• Discounted colleague parking available

Equal Employer Opportunity Statement

Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge.

We're Fans. Are you?