On call Site Coordinator

Housing Consortium of the East Bay; Oakland (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Housing Consortium of the East Bay is seeking a Site Coordinator to provide site-specific property administrative support and site management assistance in Oakland. The role involves coordinating move-ins/outs, tracking participant rent when applicable, and supporting safety planning, preventative maintenance, and sanitation projects.

Additional duties include maintaining filing systems, handling mail and office supplies, and assisting in occupancy issue resolution with the Site Manager.

Qualifications

• High school diploma or equivalency required; associate degree preferred.
• Strong customer service skills, friendly, patient, reliable and punctual.
• Ability to stay organized, detail oriented, and manage multiple tasks.

Responsibilities

• Provide site-specific administrative support for housing programs.
• Assist move-ins and move-outs, and track participant rent when applicable.
• Support safety planning, preventive maintenance, sanitation, and disaster preparedness.
• Maintain property filing, handle mail, and manage office supplies and equipment.
• Assist Site Manager and staff in resolving occupancy issues and coordinating maintenance.
• Coordinate meal preparation and distribution; monitor site Quiet Hours and cleanliness.
• Oversee surveillance and security officers; perform emergency response as needed.
• Document site activity in logs; participate in shift crossover meetings; report emergencies to management.
• Conduct wellness checks and report any illness or absence per policy.
• Assist in unit inspections for safety and habitability.
• Record hourly site activity entries and maintain accurate records.

Skills

Customer service

Attention to detail

Organizational skills

Time management

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Office

Job description

DescriptionGeneral Position DescriptionThe site Coordinator provides site-specific property administrative support, site management support, and property access coverage.Duties and ResponsibilitiesProperty Administrative SupportSupport the move-in and move-out of participants into units.Collect and track participant rent (when applicable)Provide property management support in safety planning, preventative maintenance, site sanitation planning, disaster preparedness planning, and other projects assignedMaintain the property filing system, order office supplies, and maintain electronic equipmentPerform standard office duties, including mailing, faxing, scanning, and preparing correspondenceReceive and log in mail and other deliveries.Site Management SupportAssist the Site Manager and the Support Services Staff in coordinating the resolution of occupancy issues with participantsAssist in operating the centralized maintenance tracking systemCoordinate meal preparation and distribution (breakfast, lunch, and dinner)Monitoring and enforcing site Quiet HoursMonitor site cleanliness and keep offices clean and orderlyMonitor surveillance camerasSupervise security officersMonitoring site supplies including utensils, food storage, participant move-in suppliesProvide emergency response as needed, keeping participants and site safe and securePerform regular Wellness Checks on participants. Inform site/ program manager if a participant is ill or hasn’t been seen for more than 72 hours.Perform emergency Wellness Checks when there is a report of a participant not feeling wellPerform hourly fire and safety watch around the side.Participate in shift crossover meetings.Write hourly, at minimum, site activity entries in the program logbook.Inform the Site/Program manager of any emergencies.Assist in unit inspections for safety and habitabilityQualificationsRequirementsMust have a high school diploma or equivalency (e.g., GED); associate degree-holder preferredGood customer service skills (friendly, helpful, patient, reliable, dependable, responsible, and punctual)Must be detail oriented, highly organized, and possess the ability to prioritize work and manage multiple projects-which may change in priority from day today.Americans with Disability SpecificationsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.Physical DemandsWhile performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Job Duties Disclaimer StatementThis position description does not imply that these are the only duties to be performed by the employee. Employee will be required to follow all other job related instructions and to perform all other job related duties directed by their supervisor.I have read, understand, and agree the terms and conditions listed above._______________________________________________________________________Printed NameSignatureDateHCEB is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected by law.