On Call - Server Experience Curator

Coury Hospitality; East Palo Alto (CA); On-site; USD 34,000 - 55,000; Full time

Job summary

Coury Hospitality is seeking a Server for Hotel Citrine in Palo Alto, CA. You will deliver warm, elevated service from seating to farewell, with extensive knowledge of food, wine, and cocktails. You’ll coordinate with the kitchen and front of house to ensure seamless experiences for every guest.

Join a design-forward, sustainability-minded team that values thoughtful hospitality and guest connection. This role emphasizes team collaboration, efficiency, and impeccable delivery in a luxury setting.

Qualifications

• Experience in fast-paced, high-touch dining environments.
• Confident, welcoming presence with strong communication skills.
• Knowledgeable in upscale food and beverage service, including wine pairings.
• Ability to take ownership of the guest experience and anticipate needs.
• Reliable, polished, and able to work well in a team.

Responsibilities

• Lead guests through a curated and memorable dining experience.
• Offer warm, attentive, and elevated service from seating to farewell.
• Present menus, explain offerings, and make thoughtful recommendations.
• Demonstrate knowledge of food, wine, and cocktails, including pairings.
• Enter orders accurately in the POS system and communicate dietary needs.
• Deliver and clear food and beverages with timing and polish.
• Maintain a stocked, orderly service station and smooth table turnover.
• Collaborate with kitchen and service teams to ensure guest satisfaction.
• Resolve guest concerns with professionalism and empathy.
• Uphold sanitation, safety, and responsible service standards.

Skills

Fast-paced service

Communication skills

Upselling wine & cocktails

Team-oriented

Tools

POS system

Job description

Why Work at Hotel Citrine?

HotelCitrine, a Tribute Portfolio Hotel is a vibrant, design-forward Tribute Portfolio hotel in Palo Alto where sustainability, style, and Silicon Valley spirit converge. With 150 eco-conscious rooms, an energized Wild Onion Bistro & Bar, a heated saline dipping pool, fitness center, and pet-friendly spaces it's a place where thoughtful hospitality meets creative energy. Working here means joining a team that values conscious service, modern aesthetics, and guest experiences that are as purposeful as they are polished.

If you're looking for a workplace as bright and intentional as your career aspirations, HotelCitrine is where you can 'travel lightly and live brightly'-every day.

About Us

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a Server.

Server – Hotel Citrine, Tribute Portfolio & AC Hotels by Marriott Palo Alto| Palo Alto, CA

Live Brightly. Serve Thoughtfully.

Hotel Citrine, a Tribute Portfolio Hotel, redefines Silicon Valley hospitality through vibrant design, mindful experiences, and a deep commitment to sustainability. Our ethos - travel lightly, live brightly - guides everything we do, from eco-conscious amenities to personalized service that leaves a lasting impression.

AC Hotel Palo Alto embodies sleek, modern luxury with a European soul and Spanish flair. Designed for intention and ease, it offers minimalist guest rooms, refined amenities, and intimate meeting spaces - all tailored to Silicon Valley’s fast-paced energy and elevated expectations.

Together, these properties define a new standard in style, sustainability, and service

We’re seeking Servers who lead with poise, prioritize every detail, and offer genuine connection—professionals who conduct the dining experience with expertise, emotional intelligence, and a dedication to excellence.

What You’ll Do

• Lead each guest through a curated and memorable dining experience
• Offer warm, attentive, and elevated service from seating to farewell
• Present menus, explain offerings, and make thoughtful recommendations based on guest preferences
• Demonstrate extensive knowledge of food, wine, and cocktails—including ingredients, pairings, and preparation
• Accurately enter orders in the POS system and communicate special dietary needs clearly
• Deliver and clear food and beverages with efficiency, polish, and attention to timing
• Maintain a well-stocked, orderly service station and ensure seamless table turnover
• Collaborate closely with the kitchen and service team to provide synchronized, guest-centric service
• Resolve guest concerns with professionalism, empathy, and grace
• Uphold all sanitation, safety, and responsible service standards

What We’re Looking For

• Excel in fast-paced, high-touch dining environments
• Possess a confident, welcoming presence and strong communication skills
• Are deeply knowledgeable in upscale food and beverage service, including wine and spirit pairings
• Take ownership of the guest experience and anticipate needs before they arise
• Move with intention, elegance, and urgency
• Bring prior serving experience in fine dining, luxury hospitality, or high-end service environments
• Are reliable, polished, and team-oriented
• Can lift up to 30 lbs and stand for extended periods

Why Join Hotel Citrine?

• Be part of a hotel that blends vibrant style with meaningful sustainability
• Work in a thoughtfully designed space with 150 rooms and suites, an outdoor pool, fitness center, and the acclaimed Wild Onion Bistro & Bar
• Create experiences that align with guests’ values and your own
• Grow with Coury Hospitality—a team that values innovation, intention, and excellence

Why Join AC Hotel Palo Alto?

• Work in a design-forward hotel inspired by European hospitality
• Help curate elevated experiences that delight our guests
• Be part of a collaborative team that values dedication, craft, and growth
• Enjoy access to a modern property near leading tech campuses and cultural attractions

Let’s Redefine Hospitality Together

If you're passionate about service, sustainability, and bright guest experiences, this is your moment. Join Hotel Citrine and help guests feel good about where they stay—and how they're treated.

Here’s The Core Of Coury Hospitality

We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

What Else Do YOU Need To Know…

We are an equal opportunity employer.