On-Call Reliability Engineer for Mission-Critical Workflows

The Rundown AI, Inc.; New York (NY); Hybrid; USD 110,000 - 147,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan

Generous paid time off policies

Supportive leave of absence program

Job summary

A leading data-driven software company based in New York is seeking a Forward Deployed Reliability Engineer. This role focuses on ensuring the stability and reliability of mission-critical workflows built on their software. Responsibilities include diagnosing issues, collaborating with stakeholders, and creating documentation to enhance operational efficiency. Ideal candidates will have strong programming skills in Python, Java, and SQL, along with the ability to communicate effectively with both technical and non-technical teams. The position offers a competitive salary and comprehensive benefits.

Qualifications

• Ability to work independently and collaboratively to solve ambiguous challenges.
• Strong organizational skills and attention to detail.
• Resourcefulness and creativity in dynamic environments.

Responsibilities

• Develop a deep understanding of Palantir's products and operational processes.
• Go on call to respond to mission-critical incidents.
• Diagnose and resolve issues encountered in the field.
• Collaborate to increase scalability and reliability of workflows.
• Advocate for and implement product enhancements.
• Create clear documentation and share best practices.

Skills

Python

Java

SQL

Problem-solving

Technical communication

Operational efficiency

Education

Background in Computer Science, Engineering or Information Systems

Job description

A leading data-driven software company based in New York is seeking a Forward Deployed Reliability Engineer. This role focuses on ensuring the stability and reliability of mission-critical workflows built on their software. Responsibilities include diagnosing issues, collaborating with stakeholders, and creating documentation to enhance operational efficiency. Ideal candidates will have strong programming skills in Python, Java, and SQL, along with the ability to communicate effectively with both technical and non-technical teams. The position offers a competitive salary and comprehensive benefits.