on-call infrastructure engineer for production systems

Intetics; United States; Remote; USD 76,000 - 131,000; Part time

Job summary

Intetics Inc., ведущая американская технологическая компания, специализирующаяся на разработке заказного ПО, создании распределённых команд и оценке качества продуктов, ищет On-Call Infrastructure Engineer (DevOps) для поддержки клиентов в разных доменах.

Вы будете расследовать инциденты инфраструктуры в продакшене, устранять проблемы в AWS, Linux, Docker и MySQL, документировать шаги решения и проводить анализ причин, а также обеспечивать доступность сервисов в рамках согласованного часа

Qualifications

• AWS EC2 и CloudWatch: управление и мониторинг инфраструктуры.
• Linux-администрирование, в частности Ubuntu.
• Docker и Docker Compose: развёртывание и управление контейнерами.

Responsibilities

• Расследование и устранение инцидентов production инфраструктуры.
• Диагностика AWS, Linux, Docker и MySQL сред.
• Документирование шагов решения и анализ корневой причины.

Skills

AWS

Linux

Docker

MySQL

On-call support

Troubleshooting

Tools

Terraform

Packer

PagerDuty

Site24x7

CloudWatch

Load Balancers

CloudFront

Prometheus

Grafana

Datadog

New Relic

Job description

Описание

Описание: Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and "all-things-digital" solutions, is on the lookout for a On-Call Infrastructure Engineer (DevOps) to join our team and provide exceptional customer support. Our client develops software products across various business domains, including education, healthcare, business management, sports, and marketing.

Задачи

• Investigate and resolve production infrastructure incidents
• Troubleshoot AWS, Linux, Docker, and MySQL environments
• Diagnose and resolve MySQL replication issues
• Restore service availability and document resolution steps
• Perform root cause analysis where required

Требования

• AWS EC2 administration
• CloudWatch
• Linux administration, particularly Ubuntu
• Docker and Docker Compose
• MySQL administration
• MySQL replication troubleshooting
• Production incident response
• On-call support experience
• Application Load Balancers
• CloudFront
• Strong operational troubleshooting skills
• Будет плюсом:
• Terraform
• Packer
• Percona PMM
• PagerDuty
• Site24x7
• Backup and recovery operations
• Root Cause Analysis (RCA)
• AWS infrastructure troubleshooting
• Java application troubleshooting
• PHP application troubleshooting
• Prometheus
• Grafana
• Datadog
• New Relic
• High-availability MySQL design
• Observability architecture

Условия

This engagement involves occasional support, with only a few hours of active work expected per month in most cases. It can suit an engineer who already has a primary engagement and can combine it with on-call availability. Availability during an agreed coverage window of approximately 12 hours per day, aligned with the CET time zone Monitor email and alerts throughout the coverage window Acknowledge incoming incidents or requests within 30 minutes and confirm that they have been taken into work Begin troubleshooting and resolution promptly Only time spent actively working on incidents or requests is paid; standby time is unpaid