Infrastructure engineer

Intetics; United States; Remote; USD 55,000 - 110,000; Part time

Job summary

Intetics Inc. ищет On-Call Infrastructure Engineer (DevOps) для поддержки клиентской инфраструктуры. Основные задачи: мониторинг почты и оповещений, своевременное принятие инцидентов и первичное устранение проблем в продакшн-среде.

Ваша работа будет охватывать AWS EC2, Linux (Ubuntu), Docker, MySQL и связанные инструменты мониторинга. Требуется опыт on-call поддержки, умение работать с нагрузками и аварийными ситуациями, знание Load Balancers и CloudFront.

Qualifications

• AWS EC2 администрирование и мониторинг

Responsibilities

• Мониторинг электронной почты и оповещений в окне покрытия
• Принятие инцидентов в работу в течение 30 минут
• Начало устранения и диагностики
• Разрешение проблем в продакшн-инфраструктуре
• Поиск первопричины инцидентов и документирование действий

Skills

AWS EC2

CloudWatch

Linux administration

Docker

MySQL administration

Incident response

Load Balancers

CloudFront

On-call support

Troubleshooting

Tools

Terraform

Packer

PagerDuty

Site24x7

Prometheus

Grafana

Datadog

New Relic

Job description

Описание: Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and "all-things-digital" solutions, is on the lookout for a On-Call Infrastructure Engineer (DevOps) to join our team and provide exceptional customer support.

Задачи

• Monitor email and alerts throughout the coverage window
• Acknowledge incoming incidents or requests within 30 minutes and confirm that they have been taken into work
• Begin troubleshooting and resolution promptly
• Investigate and resolve production infrastructure incidents
• Troubleshoot AWS, Linux, Docker, and MySQL environments
• Diagnose and resolve MySQL replication issues
• Restore service availability and document resolution steps
• Perform root cause analysis where required

Требования

• AWS EC2 administration
• CloudWatch Linux administration, particularly Ubuntu
• Docker and Docker Compose
• MySQL administration
• MySQL replication troubleshooting
• Production incident response
• On-call support experience
• Application Load Balancers
• CloudFront
• Strong operational troubleshooting skills

Будет плюсом

• Terraform; Packer; Percona PMM; PagerDuty; Site24x7; Backup and recovery operations; Root Cause Analysis (RCA); AWS infrastructure troubleshooting; Java application troubleshooting; PHP application troubleshooting; Prometheus; Grafana; Datadog; New Relic; High-availability MySQL design; Observability architecture

Условия

This engagement involves occasional support, with only a few hours of active work expected per month in most cases. It can suit an engineer who already has a primary engagement and can combine it with on-call availability. Availability during an agreed coverage window of approximately 12 hours per day, aligned with the CET time zone Only time spent actively working on incidents or requests is paid; standby time is unpaid