On-Call Front Desk & Guest Experience Specialist

Becomearoadie; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Texas Roadhouse in Louisville, KY, is seeking friendly, customer-focused individuals for an on-call front desk role at our Support Center. You’ll be the first face guests, vendors, and employees see, delivering Legendary hospitality and a warm welcome.

This position offers flexible, on-call scheduling with no set weekly hours. Ideal candidates have a high school diploma, at least one year of front desk or customer service experience, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED required; Associate’s or higher preferred.
• At least one year of front desk or customer service experience.
• Comfortable with Microsoft Office Suite.
• Friendly, professional, and ready to create a great experience for everyone who walks through the door.

Responsibilities

• Be the warm, friendly welcome for all visitors to our Support Center.
• Register guests and issue visitor badges.
• Keep the front desk and lobby organized, clean, and inviting.
• Assist guests, vendors, and employees with Texas Roadhouse merchandise purchases.
• Support departments across the company through temporary assignments and project help.
• Step in on additional tasks as needed to keep things running smoothly.

Skills

Front desk experience

Customer service

Microsoft Office Suite

Communication

Education

High School Diploma or GED

Associate’s or higher preferred

Job description

Texas Roadhouse in Louisville, KY, is seeking friendly, customer-focused individuals for an on-call front desk role at our Support Center. You’ll be the first face guests, vendors, and employees see, delivering Legendary hospitality and a warm welcome.

This position offers flexible, on-call scheduling with no set weekly hours. Ideal candidates have a high school diploma, at least one year of front desk or customer service experience, and proficiency with Microsoft Office.