On-Call Field Service Tech — HP/Lenovo Hardware Break-Fix

Sharp Brains Recruitment; Albuquerque (NM); On-site; USD 34,000 - 83,000; Part time

Benefits offered by this job

Free HP & Lenovo Certifications

Consistent ticket-based assignments

Exposure to globally recognized enterprise clients

Job summary

A leading IT recruitment firm is seeking experienced HP/Lenovo Hardware Break-Fix Technicians to provide on-site diagnostics and repairs across the Albuquerque-Santa Fe Metropolitan Area. This on-call, freelance opportunity is ideal for independent field engineers and small IT service providers. Technicians will handle various devices, including laptops and printers, and must have proven support experience, strong troubleshooting skills, and excellent customer service. Certification opportunities and consistent assignments are offered.

Qualifications

• Proven hands-on experience in HP/Lenovo hardware break-fix support.
• Ability to travel to customer locations.
• Flexibility to support urgent and on-demand dispatches.

Responsibilities

• Perform onsite diagnostics and repairs for HP/Lenovo devices.
• Complete assigned tickets within SLA timelines.
• Maintain accurate service documentation.

Skills

Hands-on experience in HP/Lenovo hardware break-fix support

Strong troubleshooting skills

Excellent communication and customer service skills

Flexibility for urgent support

Job description

A leading IT recruitment firm is seeking experienced HP/Lenovo Hardware Break-Fix Technicians to provide on-site diagnostics and repairs across the Albuquerque-Santa Fe Metropolitan Area. This on-call, freelance opportunity is ideal for independent field engineers and small IT service providers. Technicians will handle various devices, including laptops and printers, and must have proven support experience, strong troubleshooting skills, and excellent customer service. Certification opportunities and consistent assignments are offered.