On-Call Female Spa Therapist

Four Seasons Hotels and Resorts; Philadelphia (Philadelphia County); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Training and career growth

Complimentary meals during shifts

Uniforms and dry cleaning provided

Descripción de la vacante

Four Seasons Hotel Philadelphia is seeking a Spa Therapist to deliver exceptional wellness experiences in a luxurious setting. You will provide customized massage and wellness treatments, ensuring guest comfort and satisfaction while promoting spa products and services.

Join a team that values world-class service and professional development, with opportunities to work across a renowned luxury brand and a celebrated spa in a Forbes Five-Star property.

Formación

• PA Massage Therapy license required.
• Minimum 2 years in luxury spa/hotel setting preferred.
• Proficiency in Swedish and Deep Tissue massage required.
• Excellent guest service and hospitality skills.
• Flexible schedule including evenings, weekends and holidays.

Responsabilidades

• Deliver personalized massage and body treatments per Four Seasons standards.
• Perform Swedish, Deep Tissue, Prenatal, Hot Stone, Aromatherapy, Reflexology and body scrubs/wraps.
• Create a welcoming, relaxing, professional guest environment.
• Prepare and maintain treatment rooms, linens, equipment and supplies.
• Follow sanitation, hygiene, safety, and licensing requirements.
• Recommend products and spa services to enhance guest wellness journey.
• Assist guests with information about spa services and hotel amenities.
• Support spa operations through inventory management and appointment prep.
• Participate in ongoing training and product education.
• Ensure guest concerns are handled promptly and professionally.

Conocimientos

Massage therapy

Customer service

Communication

Professionalism

Educación

Pennsylvania Massage Therapy License

Herramientas

Book4Time

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th‑floor infinity-edge pool. Savour unparalleled fine-dining by Michelin‑starred Chef Jean‑Georges Vongerichten and inventive flavours by local James Beard Award‑winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

About the Role

The Spa Therapist is responsible for delivering exceptional wellness experiences while maintaining the highest standards of luxury hospitality and professionalism. This position provides customized massage, body, and wellness treatments, ensures guest comfort and satisfaction, promotes spa products and services, and supports the day‑to‑day operations of the award‑winning Spa at Four Seasons Hotel Philadelphia.

What You Will Do

• Deliver personalized massage and body treatments in accordance with Four Seasons standards and treatment protocols.
• Perform Swedish, Deep Tissue, Prenatal, Hot Stone, Aromatherapy, Reflexology, body scrubs, wraps, and other wellness services offered by the spa.
• Create a welcoming, relaxing, and professional environment throughout each guest interaction.
• Prepare and maintain treatment rooms, linens, equipment, and supplies to ensure cleanliness and readiness.
• Follow all sanitation, hygiene, safety, and licensing requirements.
• Recommend products and services that enhance the guest’s wellness journey and actively support spa retail initiatives.
• Assist guests with information about spa services, facilities, hotel amenities, and wellness offerings.
• Support spa operations through inventory management, appointment preparation, and collaboration with Spa Reception and Spa Attendants.
• Participate in ongoing training, product education, and service development programs.
• Ensure all guest concerns are handled promptly, professionally, and in alignment with Four Seasons service standards.

What You Bring

• Current Pennsylvania Massage Therapy License required.
• Minimum two years of experience in a luxury spa, resort, wellness center, or hotel environment preferred.
• Proficiency in Swedish and Deep Tissue Massage required; additional wellness modalities highly desirable.
• Strong communication and interpersonal skills.
• Ability to remain calm, organized, and professional in a fast‑paced environment.
• Excellent guest service and hospitality skills.
• Knowledge of Book4Time or similar spa management software preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods and perform physically demanding work associated with massage and body treatments.

What We Offer

• Competitive wages and comprehensive benefits package
• Excellent training, development, and career growth opportunities within the organization
• Complimentary meals during shifts
• Uniforms and dry cleaning provided

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Aff ... Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal