On-Call Event Server — Luxury Hotel Dining

New Waterloo; Merced (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

El Capitan Hotel in Merced, California is seeking an On-Call Event Server to support banquet and dining services for special events. You will greet guests, assist in event preparation, set up tables and service areas, and ensure beverages are prepared and served in a courteous and professional manner.

Responsibilities include coordinating with the Banquet Manager for menu details, maintaining cleanliness and safety, handling special dietary needs, and promptly addressing guest requests while

Responsibilities

• Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
• Review BEO’s and connect with the Banquet Manager/Captain for menu details and special instructions
• Ensure event space is set up and the correct equipment is in place as required
• Assist in event preparation by setting up tables, place settings, buffets, bar supplies, etc.
• Greet all guests in close proximity and make each feel important by providing a genuine welcome
• Prepare and serve beverages during the event; check guests identification to verify minimum age requirements for consumption of alcoholic beverages
• Maintain open communication with kitchen staff, informing them immediately of any requested changes
• Serve guests in a warm, courteous, professional, and efficient manner and always follow up on any requests
• Ensure quality and presentation of food before serving and see to each guest’s special needs, including any allergies or dietary restrictions
• Promptly and quietly remove dirty dishes from tables as guests finish courses and take them to the dish room for cleaning
• Clean up after the event: re-set tables, return any equipment, sweep, mop, etc. as needed
• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary
• Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc. to ensure all needs of the outlet are met
• Maintain a high level of cleanliness, sanitation, and security in the work area
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety issues throughout the property and keep abreast of safety and emergency procedures and OSHA requirements
• Be available to fill in as needed to ensure the efficient operation of the outlet as directed by the outlet manager
• Attend relevant meetings as directed

Job description

El Capitan Hotel in Merced, California is seeking an On-Call Event Server to support banquet and dining services for special events. You will greet guests, assist in event preparation, set up tables and service areas, and ensure beverages are prepared and served in a courteous and professional manner.

Responsibilities include coordinating with the Banquet Manager for menu details, maintaining cleanliness and safety, handling special dietary needs, and promptly addressing guest requests while