Event Server- On Call

El Capitan Hotel Merced; Merced (CA); Sur place; USD 21 000 - 34 000; Plein temps

Résumé du poste

El Capitan Hotel Merced is seeking an On-Call Event Server to support our event operations in Merced, California. The role involves greeting guests, setting up event spaces, and serving beverages during events, while maintaining high standards of service and safety.

The position offers flexible, on-call shifts to accommodate banquet and catering schedules at our downtown Merced property, with opportunities to interact with diverse guests and teams across the hotel.

Qualifications

• Previous serving or event staff experience preferred.
• Ability to work in a fast-paced environment.
• Availability for on-call shifts.

Responsabilités

• Greet guests and provide a welcoming service.
• Set up event space and equipment as required.
• Prepare and serve beverages; verify age for alcohol service.

Description du poste

El Capitan Hotel is hiring an On-Call Event Server!!!

A luxurious translation of a road trip pit stop, El Capitan Hotel is a boutique hotel in downtown Merced, California. On the road to Yosemite, the hotel features 114 guest rooms, a historic theater, and four distinct dining experiences, all reflective of the surrounding Central Valley community.

ESSENTIAL FUNCTIONS + RESPONSIBILITIES

• Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
• Review BEO’s and connect with the Banquet Manager/Captain for menu details and special instructions
• Ensure event space is set up and the correct equipment is in place as required
• Assist in event preparation by setting up tables, place settings, buffets, bar supplies, etc.
• Greet all guests in close proximity and make each feel important by providing a genuine welcome
• Prepare and serve beverages during the event; check guests identification to verify minimum age requirements for consumption of alcoholic beverages
• Maintain open communication with kitchen staff, informing them immediately of any requested changes
• Serve guests in a warm, courteous, professional, and efficient manner and always follow up on any requests
• Ensure quality and presentation of food before serving and see to each guest’s special needs, including any allergies or dietary restrictions
• Promptly and quietly remove dirty dishes from tables as guests finish courses and take them to the dish room for cleaning
• Clean up after the event: re-set tables, return any equipment, sweep, mop, etc. as needed
• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary
• Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc. to ensure all needs of the outlet are met
• Maintain a high level of cleanliness, sanitation, and security in the work area
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety issues throughout the property and keep abreast of safety and emergency procedures and OSHA requirements
• Be available to fill in as needed to ensure the efficient operation of the outlet as directed by the outlet manager
• Attend relevant meetings as directed

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.