On-Call Driver/Retail Specialist

Alpine Home Medical; Lake Point (UT); On-site; USD 20,664,000 - 28,930,000; Part time

Job summary

Alpine Home Medical is seeking an On-Call/PRN Medical Delivery Driver/Retail Specialist. You will deliver home medical equipment, train customers in its use, and assist in our store with retail tasks.

A strong customer service orientation and dependable attitude are essential for representing the company in homes and in-store. The role emphasizes safe driving, efficient service, and adaptability to a rotating on-call schedule, including evenings and weekends.

Qualifications

• Clean driving record and safe driving habits.
• Strong interpersonal and communication skills.
• Able to work independently and as part of a team.
• Customer-focused with a friendly demeanor.
• High school diploma or GED required.

Responsibilities

• Deliver home medical equipment and train customers in its use.
• Provide exceptional customer service in home and store settings.
• Educate customers on equipment operation and safety.
• Maintain cleanliness of showroom and delivery vehicle.
• Assist with product recommendations and POS transactions.

Skills

Clean driving record

Interpersonal skills

Self-starter

Team player

Customer service

Education

High school diploma or GED

Tools

POS system

Job description

**This is an On-Call/PRN position**

Pay: $3.00 per hour on-call PLUS $30.00 per delivery; hourly rate for retail aspect.

This on-call Medical Delivery Driver/Retail Specialist role is perfect for those who enjoy helping others and making a difference in people's lives. If you are deeply dependable, have exceptional people skills, and have the ability to learn and educate, then Alpine Home Medical would love to consider you for this role. In this position, you will be responsible for efficient and friendly delivery service and equipment training to customers in their home, as well as assisting customers in a retail setting. Our drivers are the "face of Alpine Home Medical" to our customers, clients, and care facilities, so exceptions customer service skills are an essential aspect of this role. On occasion, may fill in doing customer service at our store.

Likely Schedule: Driver - On-call evenings Monday through Friday and weekends, minimum one week per month.

Possible Retail shifts - 3-5 shifts per month (2PM-6PM)

What You'll Do in This Role:

• Providing an exceptional customer experience by ensuring the customer is always the priority
• Delivering home medical equipment, and picking up equipment in a timely manner
• Educating customers on the use of home medical equipment
• Driving safely and defensively, making sure to obey all traffic laws
• Cleaning, disinfecting, and maintaining rental equipment
• Maintaining the cleanliness of warehouse and delivery vehicle
• Responsible for observing confidentiality at all times
• Assist customers in product recommendation and POS system
• Cleaning and stocking of showroom floor
• Adhering to all company policy
• Performing these and other functions as directed by management

What We'll Need from You:

• Clean driving record
• Strong interpersonal skills with a proven ability to communicate and share information with a diverse group of customers and peers
• A resourceful self-starter able to adapt quickly to changing priorities
• Works well independently, as well as part of a team
• Be a cooperative team member with a positive attitude
• Ability to respond to customer questions and concerns with a friendly, committed attitude
• A High school diploma or a G.E.D.

There Will Also be Some Physical Requirements:

• Reaching, crouching, kneeling, and stooping
• Frequent use of computers and other technology, necessary to perform job functions, including POS system and ability to process register transactions
• Frequently lift/move up to 65lbs