On Call Dealer

Westgate Resorts; Las Vegas (NV); On-site; USD 17,000 - 28,000; Full time

Job summary

Westgate Resorts is seeking staff to deal cards and control the pace of multi-games at our casino. You will handle all bets on assigned games, paying winners with chips and maintaining game flow with accuracy and speed.

Candidates must be 21+ with a High School diploma or equivalent, capable of quick math and fluent in English to follow hotel rules and assist guests and colleagues professionally.

Qualifications

• High school diploma or equivalent is required.
• Must be 21 years of age or older.
• Experienced with dealing various games and handling bets.

Responsibilities

• Deal cards and control pace of multi-games.
• Handle all bets on assigned game, pay winners with chips.
• Perform basic mathematical operations quickly while the game is in progress.
• Read, speak and understand English to follow rules and communicate with guests and staff.
• Manage interruptions and assist customers with diplomacy and clear information.

Skills

Deal cards

Math calculations

Customer service

Communication

English literacy

Education

High school diploma or equivalent

Job description

Company Description

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

Able to deal cards and control pace of multi-games. Handle all bets on assigned game, take losers and pay winners with chips. Mentally perform mathematical operations quickly and accurately while game is in progress.

Qualifications

Role and Responsibilities: (Includes but is not limited to the following)

• Knowledge of multi-games to deal and protect game.
• Ability to perform basic mathematical operations to make correct payoffs.
• Ability to work with interruptions and perform multiple tasks.
• Ability to deal Blackjack and/or Pai Gow, Roulette, Craps or Baccarat.
• Ability to effectively deal with internal/external customers, some of whom will require patience, tact and diplomacy to defuse anger, collect accurate information and solve customer concerns. This involves listening to the nature of the concern, demonstrating empathy with the customer, providing positive and proactive solutions.
• Ability to read, speak and understand the English language in order to comprehend dept./Hotel rules/regulations and communicate with guests, other employees and management.
• Ability to read, write, speak and understand the English language to comprehend and follow instructions from supervisor.
• Ability to perform duties within temperature ranges.
• Communicate effectively both verbally and in writing to provide clear direction, instruction and guidance.
• Ability to deal with a number of problems requiring initiative and good judgment.
• Listen and respond to guest inquiries using a positive, clear speaking voice, answer questions and offer assistance giving accurate information.
• Social skills as demonstrated by the ability to listen and respond to employee or management inquiries/concerns using a positive, clear speaking voice, answering questions and/or offering assistance giving accurate information regarding plans, policy or procedures.

Performance Requirements: (Knowledge, skills and abilities)

• Ability to deal game according to rules/regulations and standards.
• Ability to perform basic mathematical operations.
• Ability to effectively communicate with internal/external guests.

Additional Information

Experience Requirements

• Experienced with dealing various games.
• Must be 21 yeaers of age.

Education Requirements

• Highschool Diploma or Equivalent.

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.