On-Call Concierge Front Desk Security Floater

Planned Companies; Philadelphia (Philadelphia County); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies is seeking an On-Call Concierge/Doorman in the Philadelphia area. The role requires availability for 7am-3pm or 3pm-11pm shifts and weekend day coverage. Pay is $22.00 per hour, with full-time benefits for eligible staff.

The position focuses on welcoming tenants, guests and vendors and ensuring safe, welcoming property experiences. You will greet visitors, coordinate reservations, assist with events, manage mail and access control, and support guests with local entertainment

Qualifications

• 2+ years of Concierge experience.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction and access to local entertainment, dining, and services.
• Document and track mail, deliveries, and vendor services at designated areas.
• Answer phones, monitor lobby, and manage keys/access cards.

Skills

Concierge experience

Communication skills

Customer service

Time management

Multitasking

Basic computer skills

Job description

Planned Companies –ON CALL Concierge/Security – Job Description

• On-Call (No set schedule)
• MUST have availability 1st/2nd shifts (7am-3pm) or (3pm-11pm) *including one weekends day*
• Hourly Pay: 22.00
• Location:Philadelphia area

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements

• 2+ years of Concierge experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.