Concierge Floater

Planned Companies; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K employer match

Job summary

Planned Companies is seeking Front Desk Associates/Doormen in Boston to greet tenants and visitors, coordinate services, and provide personalized experiences. The role emphasizes hospitality, security, and proactive guest support in a busy property environment.

Pay rate is $22.00 per hour with on-call availability across weekdays and weekends. Full‑time benefits include medical, dental, vision, and a 401K with employer match.

Qualifications

• 3+ years of Lead Front Desk or Lead Security experience.
• Desire to provide a warm welcome to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self‑assured and able to multitask with good time‑management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors upon entry.
• Develop relationships with tenants to provide personalized experiences.
• Schedule reservations and appointments at restaurants, hotels, and venues.
• Plan and organize on-site events.
• Provide direction and referrals to local attractions and services.
• Document, secure and track mail, deliveries, and vendor services.

Skills

Customer service

Excellent communication

Multitasking

Time management

Interpersonal skills

Lifting 50 lbs

Tools

Office suite (Outlook, Word)

Job description

Planned Companies –Concierge – Job Description

Pay Rate: 22.00 an hour

Schedule: On Call - Weekdays / Weekends 24/7

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

• 3+ years of Lead Front Desk or Lead Security experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self‑assured and able to multitask with good time‑management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full‑time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full‑time and part‑time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”