On-Call Communications Associate, Events

ICF Olson; North Carolina; On-site; USD 55,000 - 94,000; Full time

Job summary

ICF Next, located in the Raleigh-Durham metro area, is seeking an On-Call Communications Associate, Events. The role focuses on coordinating logistics for meetings and events, supporting on-site management, and coordinating with clients and teams to ensure milestones are met.

Ideal candidates have a bachelor’s degree in Marketing/PR/Communications and 2+ years in event-related roles, with strong MS Office skills and a flexible schedule including evenings and weekends.

Qualifications

• Must be a U.S. citizen.
• Bachelor’s degree in Marketing, Public Relations, Communications, or related field.
• 2+ years of experience in customer service, event marketing, public outreach, communications, or related field.
• Valid driver’s license with ability to travel throughout the service area.

Responsibilities

• Assist with coordinating logistics for meetings and events.
• Support on-site event management: conference logistics, audiovisual rental, signage, registration, and material preparation.
• Facilitate meeting planning: speaker coordination, ordering supplies, printing/packing/shipping materials, registration, and marketing outreach.

Skills

Customer service

Event planning

Public outreach

Communication

Education

Bachelor's degree in Marketing, PR, Communications

Tools

PowerPoint

Excel

Word

Job description

@ICF Next,we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists. We’re searching our next On-Call Communications Associate, Events. The candidate will be highly motivated, detail-oriented, and organized. Strong candidates will have experience helping clients track their with experience in event planning and management. We are a team of communication and events professionals supporting federal, state, and local government client accounts. As our next events specialist, you will work closely with clients and client teams to plan, design, and execute the events.

Key Responsibilities

• Assist with coordinating logistics for meetings and events.
• Support on site event management: conference logistics (including audiovisual rental, signage, poster board rental, registration, and material preparation), onsite staffing, and post-event reporting.
• Facilitate aspects of meeting planning: speaker coordination, ordering supplies, printing/packing/shippingof materials, registration, and marketing outreach, including stakeholder amplification.
• Maintain relationships and coordinate with identified stakeholders.
• Work with graphic designer on creating and editing conference programs, signage, and other promotional or event materials.
• Create and edit documents, reports, and presentations, using Excel, PowerPoint and Word.
• Work closely with the communications team to coordinate and manage marketing and dissemination efforts.
• Support teams on complex programs – ensuring that all milestones and deadlines are met.

Required Qualifications

• Must be a U.S. citizen (contractual requirement).
• Must be located in the Raleigh-Durham metro area.
• Bachelor’s degree in Marketing, Public Relations, Communications, or a related field, or equivalent combination of education and experience.
• 2+ years of experience in customer service, event marketing, public outreach, communications, or a related field.
• Valid driver's license with a satisfactory driving record and the ability to travel throughout the service area as needed.
• Ability to work a flexible schedule, including occasional evenings, weekends, and special events.

Preferred Qualifications

• Thrive in a fast-paced environment and can adapt quickly to changing priorities and tasks on a day-to-day basis.
• Energetic, self-starter and resourceful problem solver.
• Attention to detail with the ability to work on multiple tasks at once.
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel).
• Ability to listen and communicate in a clear and compelling way in both verbal and written forms.

Professional Skills

• Experience staffing community events, tabling events, trade shows, or outreach activities and engaging directly with customers and stakeholders.
• Experience using technology and digital tools to support customer interactions, registrations, account management, transactions, or point-of-sale activities.
• Strong interpersonal and communication skills with a demonstrated ability to provide excellent customer service and resolve customer inquiries in a professional manner.
• Ability to work independently and collaboratively in fast-paced, customer-facing environments.
• Strong interpersonal and communications skills.
• Excellent writing skills.
• Experience working within a team environment.
• Strong proficiency in PowerPoint, Excel, and Microsoft Word.
• Comfortable working with remote teams.
• Experience developing event plans and timelines and presenting to leadership teams.
• Detail oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities.
• Ability to work independently, seek help as needed and contribute to team and company culture.

Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive.

We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read ourEEO policy. We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

To request an accommodation, please [e-mail] we will be happy to assist.

Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $55,400.00 - $94,180.00 N Carolina Client Office (NC88)

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About ICF

ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise and cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.