On-Call Building Associate

V.N.N.C.; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Part time

Job summary

V.N.N.C. in Washington, DC seeks a weekend Building Associate (on-call) to manage front desk, concierge and package room. You will greet residents, answer calls, log requests, and help maintain a secure, welcoming environment.

You will coordinate with building staff, receive deliveries, handle emergencies, and provide administrative support as needed. The role emphasizes reliability, professionalism, and strong communication to ensure resident satisfaction on weekends.

Qualifications

• Experience in front desk, concierge, hospitality, or customer service roles preferred.
• Strong verbal and written communication abilities.
• Professional appearance and interpersonal skills.
• Proficiency with basic computer systems and email.

Responsibilities

• Greet residents, visitors, and vendors in a friendly, professional manner.
• Monitor building access and enforce entry procedures.
• Answer calls and route inquiries appropriately.
• Receive, log, and distribute packages and deliveries.
• Log maintenance requests and coordinate with staff as needed.
• Maintain a clean, organized front desk area.
• Respond promptly to emergencies or unusual situations.
• Provide general administrative support as assigned.

Skills

Front desk operations

Hospitality / customer service

Concierge services

Communication skills

Punctuality & reliability

Tools

Basic computer skills

Job description

Job Description

We are seeking a professional, dependable, and resident-focused WEEKEND Building Associate (on-call). This position encompasses Front Desk, Concierge, and Package Room. As the point of contact for residents, guests, and vendors, this position plays a vital role in creating a welcoming, secure, and well-managed environment within our building.

Key Responsibilities

• Greet residents, visitors, and contractors in a friendly, professional, and courteous manner
• Monitor building access and ensure compliance with established entry procedures
• Answer incoming calls, respond to inquiries, and route calls as appropriate
• Receive, log, and distribute packages and deliveries
• Log maintenance requests and communicate effectively with building staff
• Maintain a clean, organized, and professional front desk area
• Respond promptly and appropriately to emergencies or unusual situations
• Provide administrative support and perform additional duties as assigned by management

Qualifications & Requirements

• Prior experience in front desk, concierge, hospitality, or customer service roles preferred
• Excellent verbal and written communication skills
• Professional appearance, demeanor, and strong interpersonal skills
• Basic computer proficiency, including email and logging systems
• Ability to remain calm, courteous, and professional under pressure
• Strong reliability, punctuality, and attention to detail