On-Call Banquet Server: Evenings & Weekends

Memphis Pyramid -Banquets & Events; Memphis (TN); On-site; USD 17,000 - 28,000; Full time

Job summary

Bass Pro Shops Pyramid in Memphis, TN hosts weddings, corporate functions, and private events in its banquet spaces. We are seeking an On-Call Banquet Server to deliver polished service and support event operations.

You will review BEOs, set rooms, serve plated, buffet, and family-style meals, and coordinate with the banquet captain to ensure flawless guest experiences. Evening, weekend, and holiday availability is required.

Qualifications

• Previous banquet, catering, or full-service restaurant serving experience preferred.
• Strong communication, teamwork, and guest service skills.
• Ability to work efficiently and stay composed during high-volume events with set timelines.
• Ability to carry multiple plates and trays, stand and walk for extended periods, and lift up to 25 lbs.
• Current TIPS, ServSafe Alcohol, or equivalent responsible alcohol service certification, or ability to obtain certification within 30 days of hire; must also hold alcohol server permit as required by Tennessee law.
• Availability to work evenings, weekends, and holidays, including early setups and late breakdowns as event schedules require.

Responsibilities

• Banquet Servers deliver polished, attentive food and beverage service for weddings, corporate functions, private parties, and group events across the Pyramid’s banquet and event spaces.
• They set rooms to event specifications, serve plated, buffet, and family-style meals with precision and timing, and work as one team to create a seamless experience for every guest and host.
• Review banquet event orders (BEOs) before each event to understand the menu, timeline, room layout, and any special requests.
• Follows company policy when handling guest allergies, dietary restrictions, and special meal requests to ensure all meals served are safe.
• Clears and resets courses promptly and quietly with minimal disruption to speeches, presentations, or programs.
• Handles guest concerns professionally, involves the banquet captain or manager when needed, and works to ensure full guest satisfaction.

Skills

Banquet service

Guest service

Teamwork

Communication

Job description

Bass Pro Shops Pyramid in Memphis, TN hosts weddings, corporate functions, and private events in its banquet spaces. We are seeking an On-Call Banquet Server to deliver polished service and support event operations.

You will review BEOs, set rooms, serve plated, buffet, and family-style meals, and coordinate with the banquet captain to ensure flawless guest experiences. Evening, weekend, and holiday availability is required.