On-Call Banquet Server — Create Memorable Events

Pyramid Burlington Management; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

The Elms Hotel & Spa, part of Pyramid Global Hospitality, is seeking a dedicated Banquet Server in Excelsior Springs, Missouri. You will set up banquet spaces, serve and bus tables, and assist with tear-down, ensuring timely, courteous service for each function.

Join a historic property that values teamwork, growth, and guest satisfaction, with training and advancement opportunities across Pyramid's diverse portfolio.

Responsibilities

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
• Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Responsibilities also include cleaning of back hall and organizing of storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assists as needed with event room setup according to meal period and table needs
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked
• Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen
• Cleans and sanitizes tables and/or counters & seats after guests are finished
• Explains how various menu items are prepared, cooking methods and ingredients
• Takes into consideration any special request and dietary issues made by the guest
• Provides general property information Offers warm and sincere welcome/farewell for all guests
• Interacts with staff in a professional manner, assisting other departments with necessary information
• Ensures final quality check on food and beverage items prior to serving guests
• Monitors assigned tables for customer satisfaction, quality and additional service
• Addresses any guest issue promptly and with high concern
• Provides assistance to other event and restaurant staff as needed
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)

Job description

The Elms Hotel & Spa, part of Pyramid Global Hospitality, is seeking a dedicated Banquet Server in Excelsior Springs, Missouri. You will set up banquet spaces, serve and bus tables, and assist with tear-down, ensuring timely, courteous service for each function.

Join a historic property that values teamwork, growth, and guest satisfaction, with training and advancement opportunities across Pyramid's diverse portfolio.