On-Call Banquet Server

Hotel Yountville; California; Hybride; USD 33 000 - 39 000; Temps partiel

Résumé du poste

Hotel Yountville, a luxury boutique hotel in Napa Valley, seeks a part-time guest services team member to deliver exceptional service at events and daily dining. You will support setup, beverage service, and guest interactions with a collaborative team and a flexible schedule, contributing to a refined wine country experience.

Join a property famed for heritage, warm hospitality, and attentive service, where teamwork and guest satisfaction drive the guest journey and success of each function.

Qualifications

• Customer service focused with strong communication, both verbal and written.
• Ability to work well under pressure and maintain composure.
• Flexible to work nights, weekends, and holidays.
• Team player who helps create memorable guest experiences.

Responsabilités

• Review BEOs for menu details, room setup, food, beverage and A/V needs.
• Assist the setup staff in table, buffet, and bar setups.
• Check quality and presentation of food before serving.
• Prepare and serve beverages for the function.
• Provide prompt and professional service to all guests.
• Communicate with Kitchen regarding changes and updates.

Connaissances

Customer service

Communication

Teamwork

Flexibility

Work ethic

Description du poste

6462 Washington Street, Yountville, California 94599

Rooted in Yountville history, we welcome our guests to experience a luxury boutique hotel inspired by a quintessential wine country home and anchored by a Heritage Valley Oak. Hotel Yountville beckons guests with buildings constructed of stacked Napa river rocks, heavy timber beams and copper accents. With charming service and genuine comfort, Hotel Yountville creates a Vintage Yountville escape for wine country lovers.

Job Description

Hourly Pay Rate: $26.00

What you will be doing

• Review BEO's for menu details, room setup, food, beverage and audio visual needs.
• Assist the set up staff in table set up, buffet set up, bar set up, etc.
• Check quality and presentation of food before serving.
• Prepare and serve beverages for the function.
• Provide prompt and professional service to all guests.
• Communicate with Kitchen keeping update on any changes.

Requirements

Hourly Pay Rate: $26.00

What we are looking for

• Customer service focused, excellent communication skills, both verbal and written, likes to communicate with guests and associates.
• High work ethic and self-initiative
• Ability to work in high pressure situations
• Flexible to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Status

Part-time

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