ON-CALL Banquet Server

Marriott-Hutchinson-Island-Beach-Resort,-Golf-and-Marin; Town of Florida (NY); On-site; USD 30,000 - 48,000; Full time

Job summary

Concord Hospitality is seeking team-focused staff to deliver exceptional guest service at events and hotel dining areas. You will greet guests, assist with menu questions, and ensure timely food and beverage service across buffet, plated, and reception formats.

Training will be provided, and teamwork is essential to maintain quality service and event success. Join us in delivering memorable experiences in a dynamic hospitality environment.

Qualifications

• Provide exceptional guest service to all customers.
• Learn and practice buffet, plated, and reception style meal services (training provided).

Responsibilities

• Provide exceptional guest service to all customers.
• Greet guests and accommodate all needs during events.
• Answer guests' questions regarding the menu.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods.
• Learn buffet, plated, and reception service to RCGR standards.
• Anticipate guests' needs and monitor dining satisfaction.
• Setup, execution, and clean-up for events.
• Performs side work to prepare for upcoming events.

Skills

Guest Service

Customer Service

Food Service

Team Player

Communication

Job description

We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It’s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

Responsibilities:

• Provide exceptional guest service to all customers.
• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods in delivering food and guest requests.
• Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.
• Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.
• Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

"We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.