Omnichannel Online Order Picker (Part-Time)

Michaels; Oswego Township (IL); On-site; USD 2,066,000 - 2,342,000; Part time

Job summary

The Michaels Companies in Oswego, IL is seeking an Online Order Picker (Morning/Afternoon Availability) for a part-time role. You will support in-store shopping, assist customers, and participate in truck unloading, stocking, and planogram tasks to keep the store well-merchandised and in stock.

You will handle checkout duties, participate in Omni channel processes like BOPIS and SFS, and engage customers in rewards programs while upholding SOPs and safety standards.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service

Job description

The Michaels Companies in Oswego, IL is seeking an Online Order Picker (Morning/Afternoon Availability) for a part-time role. You will support in-store shopping, assist customers, and participate in truck unloading, stocking, and planogram tasks to keep the store well-merchandised and in stock.

You will handle checkout duties, participate in Omni channel processes like BOPIS and SFS, and engage customers in rewards programs while upholding SOPs and safety standards.