Omnichannel Style & Service Specialist

KnitWell Group; Vero Beach (FL); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

KnitWell Group in Vero Beach, FL is seeking a Sales Associate to be the brand ambassador on the floor, connecting with customers and guiding their shopping journey with personalized styling recommendations. You’ll help keep displays organized and in perfect condition to impress shoppers.

Responsibilities include sharing product knowledge, using brand behaviors to drive loyalty, and maintaining high visual and operational standards.

Qualifications

• Sales Associate or customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer service

POS system

Sales

Hospitality mindset

Tools

POS system

Job description

KnitWell Group in Vero Beach, FL is seeking a Sales Associate to be the brand ambassador on the floor, connecting with customers and guiding their shopping journey with personalized styling recommendations. You’ll help keep displays organized and in perfect condition to impress shoppers.

Responsibilities include sharing product knowledge, using brand behaviors to drive loyalty, and maintaining high visual and operational standards.