Styling & Customer Experience Specialist

KnitWell Group; Lee (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group in Lee Premium Outlets, MA is seeking a part-time Sales Associate to greet customers, listen to their preferences, and provide tailored styling recommendations. You will keep the floor organized, share product knowledge, and help drive a welcoming, omnichannel shopping experience.

Ideal candidates have customer-focused experience, a hospitality mindset, and comfort with a POS system. Flexible evenings, weekends, and holidays are required; benefits are offered based on employment

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and able to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to needs to provide personalized styling.
• Share product knowledge and recommendations to help style customers.
• Use brand behaviors and personalized service to drive loyalty.
• Uphold high visual and operational standards on the sales floor.
• Collaborate with store team to create personalized customer experiences.
• Use available tools to ensure a seamless omnichannel shopping experience.

Skills

Sales experience

Hospitality mindset

POS system proficiency

Flexible availability

Team collaboration

Tools

POS system

Job description

KnitWell Group in Lee Premium Outlets, MA is seeking a part-time Sales Associate to greet customers, listen to their preferences, and provide tailored styling recommendations. You will keep the floor organized, share product knowledge, and help drive a welcoming, omnichannel shopping experience.

Ideal candidates have customer-focused experience, a hospitality mindset, and comfort with a POS system. Flexible evenings, weekends, and holidays are required; benefits are offered based on employment