Omni-Channel Fulfillment Specialist

DICK'S Sporting Goods; Knoxville (TN); Presencial; USD 19.000 - 22.000; Jornada completa

Descripción de la vacante

DICK'S Sporting Goods in Knoxville is seeking store teammates who are passionate about delivering an exceptional shopping experience. You will greet customers, assist athletes, process merchandise, and uphold merchandising standards while supporting omni-channel fulfillment processes like Buy Online Pickup in Store and curbside.

We value accountability, customer focus, collaboration, and a positive team attitude in a welcoming, inclusive environment with safety and loss-prevention practices in

Formación

• Prior retail sales, operations, maintenance, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsabilidades

• Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
• Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures.
• Uphold company merchandising and presentation standards.
• Fulfill the company-defined customer experience by completing all processes according to our service level standards. Assists in completion of all omni fulfillment processes, including: Ship From Store 9SFS), Buy Online Pickup in Stor(e BOPIS), and Curbside pick-up.
• Participate in Loss Prevention procedures related to Omni-Channel processes; assist in completing daily FedEx Box Count Audits according to company Inventory Control and Loss Prevention standards.
• Fulfill the company-defined customer experience by completing all processes according to our service level standards.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Conocimientos

Customer-Focus

Collaborative

Instills Trust

Accountability

Decision-Quality/Decision-Making

Action-Oriented

Descripción del empleo

DICK'S Sporting Goods in Knoxville is seeking store teammates who are passionate about delivering an exceptional shopping experience. You will greet customers, assist athletes, process merchandise, and uphold merchandising standards while supporting omni-channel fulfillment processes like Buy Online Pickup in Store and curbside.

We value accountability, customer focus, collaboration, and a positive team attitude in a welcoming, inclusive environment with safety and loss-prevention practices in