OMHC Administrative Assistant/ Customer Service

Arundel Lodge Behavioral Health; Edgewater (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Sick leave

Holidays

401K retirement plan

Job summary

Arundel Lodge Behavioral Health in Edgewater, MD is seeking a full-time Customer Service representative for its medical office. The role involves greeting guests, processing referrals, collecting information and co-pays, and supporting clinic staff with scheduling and administrative tasks.

We offer health, dental, vision, paid time off, sick leave, holidays, and a 401K retirement plan. High school diploma or equivalent required; prior medical office experience a plus.

Qualifications

• Experience in a medical office preferred.
• Prior exposure to mental health settings is a plus.

Responsibilities

• Greet guests and patients.
• Process referrals for OMHC services.
• Collect patient information and input into Credible Scheduling.
• Collect co-pays for services.
• Answer phones and check voicemails.
• Assist clinic staff with client tracking and admin duties.

Skills

Greet guests/patients

Data entry

Phone handling

Cash handling

Education

High school diploma or equivalent

Tools

Credible Scheduling

Job description

Job Description

Arundel Lodge, Inc is non profit organization that works toward a world where behavioral health disorders are not a limit to achieving a meaningful life in the community. We envision being an essential member of a community network that helps prevent behavioral health disorders and provides the care and support people need to lead healthy, productive lives.

• The primary responsibilities for the Customer Service position are: Greet guests/patients Process referrals of OMHC services Collect personal information for new patients and input data into Credible Scheduling (in person at desk and via telephone) Collect co-pays for services Answer phones, check voicemails on clinic line Assume other administrative duties as needed Assist clinic staff with tracking clients/caseloads Assist clinic staff with tracking client caseloads, and other admin duties. Position is eligible for health. dental, vision, paid time off, sick leave, and holidays

• Full time employees are eligible for health, dental, and vision insurance.
• We offer 401K retirement plan, paid time off, and sick leave.

Qualifications;

Previous work experience in a medical office with medical records. Previous education or experience with mental health a plus! Must have high school diploma or equivalent.

Full-time Position hours:

8am or 9am- 5pm