OMEGA Luxury Timepieces - Sales Associate - Houston

OMEGA SA; Houston (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Life insurance

Paid time off

Employee product discount

TransitChek

Job summary

OMEGA is seeking an ideal candidate with relevant luxury retail experience to join our Houston boutique. The role emphasizes exceptional customer service, product knowledge, and a track record of longevity with luxury brands.

The candidate should meet or exceed sales objectives, be eager to learn our prestigious timepieces, and become a valued member of the team. Local applicants only, with flexible scheduling across the week.

Qualifications

• 2–5 years of luxury retail experience, preferably in the timepiece or fine jewelry field.
• Impressive selling capabilities and notable customer service skills.
• Elevated ability to communicate effectively both written and orally.
• Robust adaptability to learn the technical aspects of our company collection of timepieces.
• Talented negotiation prowess.
• Passion for the art of selling.
• Must be able to work flexible schedule throughout the week.
• MS Office experience is highly desirable.
• Local applicants only.

Responsibilities

• Establish a welcoming and approachable luxury environment.
• Demonstrate a deep knowledge of all of our unique and impeccable range of products and their distinctive characteristics.
• Cultivate enduring relationships with clients by providing memorable experiences which enlighten and provide insights into the ancestry of OMEGA.
• Utilize our expansive training techniques to engage, inform and retain a gratified and loyal client base.
• Provide a unique and special experience to all clients.
• Meet and exceed sales goals.
• Provide the highest level of client service through personalized contact in product maintenance.
• Develop potential clients through both clientelling and networking efforts.
• Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases.
• Assist team members in sales process as per established boutique protocols.
• Develop existing client base and reach new prospects through networking and outreach.

Skills

Luxury retail

Customer service

Sales skills

Communication

MS Office

Tools

MS Office

Job description

The Company

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA’s family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

The Company

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA’s family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

Job Description

Is looking for an ideal candidate that has relevant luxury retail sales experience and possess exceptional customer service skills. The applicant of choice should have a proven track record of longevity with prior luxury employers. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces and looking to become an essential member of our team.

• MUST possess 2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry field
• impressive selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Robust adaptability to learn the technical aspects of our company collection of timepieces
• Talented negotiation prowess
• Passion for the art of selling
• Must be able to work flexible schedule throughout the week
• MS Office experience is highly desirable
• Local applicants only

Profile

• Establish a welcoming and approachable luxury environment
• Demonstrate a deep knowledge of all of our unique and impeccable range of products and their distinctive characteristics
• Cultivate enduring relationships with clients by providing memorable experiences which enlighten and provide insights into the ancestry of OMEGA
• Utilize our expansive training techniques to engage, inform and retain a gratified and loyal client base
• Provide a unique and special experience to all clients
• Meet and exceed sales goals
• Provide the highest level of client service through personalized contact in product maintenance
• Develop potential clients through both clientelling and networking efforts
• Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases
• Assist team members in sales process as per established boutique protocols
• Develop existing client base and reach new prospects through networking and outreach

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount
• Transitchek Program – Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
• Internal transfer and growth potential
• $500 Employee Referral Bonuses
• Free parking (if applicable)

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Job Location

Westheimer Road 5015, 77056 Houston TX, United States (Texas)

Company Address

The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA