OMEGA Luxury Timepieces - Keyholder - SoHo

OMEGA SA; New York (NY); On-site; USD 33,062 - 39,950; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Employee discounts

Free parking (if applicable)

Job summary

OMEGA, a Swatch Group brand, seeks a Luxury Keyholder to lead boutique operations in New York. You bring luxury retail and supervisory experience, exceptional customer service, and a passion for timepieces. You will guide sales, train staff, and deliver a memorable client experience.

Rate of pay is $24-$29 per hour plus commission. The role includes health, dental, vision insurance, 401(k) with company match, paid time off and employee discounts, with growth opportunities within the brand.

Qualifications

• 3 years of luxury retail sales/keyholder experience.
• Proven leadership and adherence to store policies.
• Strong selling capabilities and customer service.
• Excellent written and verbal communication.
• Ability to learn technical aspects of timepieces.
• Ability to train others in business areas.
• Strong negotiation skills.
• Passion for selling luxury watches.
• Able to work a flexible schedule.

Responsibilities

• Lead retail operations and supervise staff.
• Build revenue and ensure operational excellence.
• Open and/ or close boutique procedures.
• Liaise with Store Manager and demonstrate leadership.

Skills

Computer skills

Leadership

Customer service

Communication skills

Product knowledge

Negotiation

Training others

Flexibility

Tools

Windows

SAP

Cegid

Microsoft Outlook

Job description

The Company

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

The Company

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

Job Description

Ideal candidate will have relevant luxury retail sales experience and Keyholder or supervisory background. This position must possess exceptional customer service skills and a demeanor that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces and looking to become an essential member of our team. The applicant of choice should have a proven track record of longevity with prior luxury employers.

The Luxury Keyholder assists in leading retail operations, helps manage selling and supervises staff. He/she must possess the ability to build revenue and operational excellence.

Profile

• Must possess excellent computer skills such as; Using operating systems (Windows, SAP, Cegid and emailing (Microsoft Outlook)
• Perform opening and/ or closing Boutique procedures
• Will liaise with Store Manager and Assistant Manager and demonstrate leadership capabilities in their absence and while on the sales floor with entire
• Demonstrate a deep knowledge of all of our unique and impeccable range of products and their distinctive characteristics
• Cultivate enduring relationships with clients by providing memorable experiences which enlighten and provide insights into the ancestry of OMEGA
• Utilize our expansive training techniques to engage, inform and retain a gratified and loyal client base

Professional Requirements

• MUST possess 3 years of Luxury retail Sales/Keyholder experience, preferably in the timepiece or fine jewelry field
• Demonstrates leadership qualities in as much as always representing the Manager’s vision and ensures that policies and procedures are upheld at all times
• impressive selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Robust adaptability to learn the technical aspects of our company collection of timepieces
• Ability and willingness to train others in various areas of the business
• Talented negotiation prowess
• Passion for the art of selling
• Must be able to work flexible schedule throughout the week

Rate of Pay

$24-$29 per hour + Commission

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount
• Transitchek Program – Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
• Internal transfer and growth potential
• $500 Employee Referral Bonuses
• Free parking (if applicable)

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Job Location

Prince Street 90, 10012 New York NY, United States (New York)

Company Address

The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA