OMEGA Luxury Timepieces - Keyholder - Fifth Avenue

Swatch Group; New York (NY); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Excellent health, dental and vision

401(k) with company match

Employee product discount

Paid time off

Job summary

OMEGA Luxury Timepieces invites a luxury retail Keyholder to join our Fifth Avenue team in New York City. The ideal candidate has 3+ years of luxury retail sales/keyholder experience and a demonstrated ability to lead in the absence of the Store Manager.

The Luxury Keyholder assists in leading retail operations, helps manage selling and supervises staff, with a focus on building revenue and exceptional customer experiences. Salary ranges and benefits reflect premium brand standards.

Qualifications

• 3 years+ luxury retail sales/keyholder experience
• Demonstrates leadership in absence of Manager
• Impressive selling capabilities and customer service skills
• Strong written and verbal communication

Responsibilities

• Lead retail operations and supervise staff
• Assist Store Manager and communicate on floor during shifts
• Build revenue and maintain operational excellence

Skills

Luxury retail sales

Leadership

Customer service

Communication

Tools

Windows OS

SAP

Cegid

Microsoft Outlook

Job description

OMEGA Luxury Timepieces - Keyholder - Fifth Avenue

OMEGA is a company of the Swatch Group, the world's leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women's watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA's reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry's highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

Ideal candidate will have relevant luxury retail sales experience and Keyholder or supervisory background. This position must possess exceptional customer service skills and a demeanor that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces and looking to become an essential member of our team. The applicant of choice should have a proven track record of longevity with prior luxury employers.

The Luxury Keyholder assists in leading retail operations, helps manage selling and supervises staff. He/she must possess the ability to build revenue and operational excellence.

Profile

• Must possess excellent computer skills such as; Using operating systems (Windows, SAP, Cegid and emailing (Microsoft Outlook).
• Will liaise with Store Manager and Assistant Manager and demonstrate leadership capabilities in their absence and while on the sales floor with entire
• Demonstrate a deep knowledge of all of our unique and impeccable range of products and their distinctive characteristics
• Cultivate enduring relationships with clients by providing memorable experiences which enlighten and provide insights into the ancestry of OMEGA
• Utilize our expansive training techniques to engage, inform and retain a gratified and loyal client base

Professional requirements

• MUST possess 3 years of Luxury retail Sales/Keyholder experience, preferably in the timepiece or fine jewelry field
• Demonstrates leadership qualities in as much as always representing the Manager's vision and ensures that policies and procedures are upheld at all times.
• impressive selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Robust adaptability to learn the technical aspects of our company collection of timepieces
• Ability and willingness to train others in various areas of the business
• Talented negotiation prowess
• Passion for the art of selling
• Must be able to work flexible schedule throughout the week

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1 st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount
• Transitchek Program - Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
• Internal transfer and growth potential
• Free parking (if applicable)
• Rate of Pay: $28 - $32 per hour + Commission