Omega Boutique Sales Specialist

Ben Bridge Jeweler; Portland (OR); Presencial; USD 30.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Sales bonus

Paid training

401(k) with company match

Employee merchandise discounts

Paid time off

Descripción de la vacante

Ben Bridge Jeweler's Omega Boutique in downtown Portland seeks a Boutique Sales Specialist to deliver unparalleled client experiences. You will host clients, drive sales of Omega timepieces, and nurture lifelong relationships through CRM activities.

The role emphasizes brand ambassador duties, teamwork, and meticulous store presentation, with full-time hours, incentives, and benefits including health coverage and paid training.

Formación

• Minimum of High School Diploma or equivalent education; higher education preferred.
• 3 years of experience in sales or hospitality.
• Proficient in utilizing CRM technology for clientelling.
• Collaborative team player.

Responsabilidades

• Provide personalized customer experience when hosting clients.
• Achieve and exceed turnover targets through effective sales of watches and services.
• Identify and create sales opportunities within and outside the boutique via networks.
• Cultivate strong relationships with clients and maintain CRM activities.
• Deliver exceptional client service and act as brand ambassador for Omega.

Conocimientos

CRM proficiency

Sales experience

Customer service

Communication

Educación

High School Diploma or equivalent

Descripción del empleo

Join our Omega Boutique team in our store in downtown Portland, OR. This store is owned and operated by Ben Bridge Jeweler with a Omega branded storefront and exclusively sells Omega timepieces. As a Boutique Sales Specialist, you will deliver unparalleled client experiences. Embodying the essence of Omega and Ben Bridge Jeweler. Our specialists are result driven individuals who will have access to industry best training and support on their employment Journey. They will represent the ideals, culture and ethics of our company while guiding, collaborating with and creating special moments for our lifelong clients.

Innovative watchmaking is the cornerstone of OMEGA’s heritage, inspired by sports timekeeping, conquests of space, advocacy on behalf of philanthropic organizations and, of course, the enviable role in support of the world’s favorite spy. Take the next step and embark on a journey filled with excitement, elegance, and endless possibilities

Candidates could also be considered for an alternative opportunity at our IWC boutique in downtown Portland, OR.

Primary Duties

• Provide personalized customer experience when hosting clients.
• Achieve and exceed turnover targets set by the manager through effective sales of watches and related services.
• Identify and create sales opportunities within and outside boutique environment leveraging personal networks to attract new clients.
• Continuously innovate to exceed client expectations and enhance their overall experience.
• Cultivate strong personal relationships with clients from diverse backgrounds and maintain these connections through meticulous CRM activities.
• Handle customer service requests promptly and professionally.
• Demonstrate comprehensive knowledge of Omega’s history, product offerings and partnerships as well as deep knowledge of the watch and luxury industries.
• Deliver exceptional client service to differentiate the boutique from competitors.
• Serve as a brand ambassador for Omega, both within and outside the boutique.
• Execute operational tasks with precision and attention to detail.
• Maintain the boutique according to global Omega visual merchandising standards.
• Collaborate closely with team members to support the overall organization of the boutique and foster teamwork.

Required Minimum Qualifications

• Minimum of High School Diploma or equivalent education; higher education preferred
• 3 years of experience in sales or hospitality
• Proficient in utilizing CRM technology for clientelling
• Collaborative team player.
• Excellent communicator with ability to cultivate strong networks.
• Resourceful in generating sales leads.
• Driven by results and exhibits a strong aptitude for sales.
• Demonstrates accountability, reliability and strong organizational skills in managing diverse tasks.
• Thorough understanding of client satisfaction and luxury experiences, with a keen awareness of etiquette and human behavior.
• Adaptable approach tailored to individual client needs.
• Open and outgoing personality that fosters positive interactions.
• Displays eagerness and enthusiasm for continuous learning and growth.
• Bilingual is a plus but not required.

The full-time hourly schedule is designed to provide flex staffing during key events and peak selling times. You will be eligible for health and welfare benefits (provided you meet the minimum work requirement of 20 hours/week) in addition to sales bonus, monthly incentives and SPIFFs. Other benefits include employee merchandise discounts, paid training and paid time off, such as: vacation, holidays, volunteer time and jury duty. Paid training includes certification from the Gemological Institute of America (following completion of one year service time). In addition to our medical, dental and vision insurance, Ben Bridge Jeweler also offers a 401(k) plan with a company match.

Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affirmitive Action employer. We do not discriminate based upon race, religion, color, national origin, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law.