Omega Boutique Experience Specialist

Ben Bridge Jeweler, Inc.; Portland (OR); Híbrido; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Sales bonuses & incentives

Paid training (GIA)

401(k) with company match

Employee discount

Descripción de la vacante

Ben Bridge Jeweler in downtown Portland, OR, operates an Omega Boutique where you will deliver unparalleled client experiences as a Boutique Sales Specialist. You will exceed turnover targets through sales of Omega watches and related services while building lasting client relationships using CRM tools.

This full-time role includes paid training, health benefits, sales bonuses, and a 401(k) plan with company match, plus monthly incentives and SPIFFs.

Formación

• Minimum of High School Diploma or equivalent education; higher education preferred
• 3 years of experience in sales or hospitality
• Proficient in utilizing CRM technology for clientelling
• Collaborative team player
• Excellent communicator with ability to cultivate strong networks
• Resourceful in generating sales leads
• Driven by results and exhibits a strong aptitude for sales
• Demonstrates accountability, reliability and strong organizational skills in managing diverse tasks
• Thorough understanding of client satisfaction and luxury experiences, with a keen awareness of etiquette and human behavior
• Adaptable approach tailored to individual client needs
• Open and outgoing personality that fosters positive interactions
• Displays eagerness and enthusiasm for continuous learning and growth
• Bilingual is a plus but not required

Responsabilidades

• Provide personalized customer experience when hosting clients.
• Achieve and exceed turnover targets set by the manager through effective sales of watches and related services.
• Identify and create sales opportunities within and outside boutique environment leveraging personal networks to attract new clients.
• Continuously innovate to exceed client expectations and enhance their overall experience.
• Cultivate strong personal relationships with clients from diverse backgrounds and maintain these connections through meticulous CRM activities.
• Handle customer service requests promptly and professionally.
• Demonstrate comprehensive knowledge of Omega’s history, product offerings and partnerships as well as deep knowledge of the watch and luxury industries.
• Deliver exceptional client service to differentiate the boutique from competitors.
• Serve as a brand ambassador for Omega, both within and outside the boutique.
• Execute operational tasks with precision and attention to detail.
• Maintain the boutique according to global Omega visual merchandising standards.
• Collaborate closely with team members to support the overall organization of the boutique and foster teamwork.

Conocimientos

CRM proficiency

Sales

Communication

Customer service

Team player

Networking

Bilingual (a plus)

Educación

High School Diploma

Herramientas

CRM software

Descripción del empleo

Ben Bridge Jeweler in downtown Portland, OR, operates an Omega Boutique where you will deliver unparalleled client experiences as a Boutique Sales Specialist. You will exceed turnover targets through sales of Omega watches and related services while building lasting client relationships using CRM tools.

This full-time role includes paid training, health benefits, sales bonuses, and a 401(k) plan with company match, plus monthly incentives and SPIFFs.