Ombudsperson (Effective 2026-2027 SCHOOL YEAR)

Tusd1; Tucson (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Tucson Unified School District seeks a district coordinator to respond to formal procedural and due process complaints, gather documents, and arrange staff interviews. The role supports the OCR process and monitors corrective actions related to special education complaints.

Responsibilities include handling concerns about children with special needs, facilitating resolutions, and referring unresolved matters.

Qualifications

• Four years of experience working with special needs children in a PreK-12 setting.
• Verbal & written communication skills in English.

Responsibilities

• Coordinates the District response to formal procedural and due process complaints, including gathering requested documents and arranging requested interviews with staff.
• Assists TUSD legal department with Office of Civil Rights (OCR) complaints.
• Monitors and coordinates any required corrective action connected to formal special education complaints.
• Responds to and manages special issues and concerns regarding children with special needs from their parents, and from the community.
• Resolves, facilitates resolution, or refers complaints for resolution.

Skills

English communication

Education

Master’s Degree in Special Education

Special Education Teacher Certificate or related Service Provider License

Job description

SUMMARY

Coordinates the District response to formal procedural and due process complaints, including the gathering of requested documents and arranging requested interviews with staff. Assists TUSD legal department with Office of Civil Rights (OCR) complaints. Monitors and coordinates any required corrective action connected to formal special education complaints. Responds to and manages special issues and concerns regarding children with special needs from their parents, and from the community. Resolves, facilitates resolution, or refers complaints for resolution.

MINIMUM REQUIREMENTS

• Master’s Degree in a field related to special education
• A Special Education Teacher Certificate or a related Service Provider License
• Four years' experience working with special needs children in a PreK-12 educational setting
• Verbal & written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions

REQUIREMENTS PRIOR TO START DATE

• FBI fingerprint background check (at employee’s expense)
• Proof of immunity to rubeola (measles) and rubella (German measles), or proof of MMR immunization
• Must hold a current Arizona Driver’s license and have accrued no more than the allowable points against Driver’s License as described under Governing Board Policy: EEB-R-1 Business and Personnel Transportation Services - Transportation by Employees

PREFERRED REQUIREMENTS

• Conflict management or dispute resolution experience
• Training and professional development for adults
• Complaint investigations and follow up reports

COMMENTS

Effective:2026-2027SCHOOL YEAR

Location: Exceptional Education Department - Sites vary

Classification:Non-Bargaining

FTE: 1.0 – 8 hours per day

Work Calendar: 12 months

Positions less than 30 hours per week are not eligible for district benefits.

Salary will be prorated if the start date is after the first day of the work calendar for the position.

Internal candidates will transfer at a rate commensurate with their bargaining unit language. For more information on salary schedule, please reference theEmployee Agreements Webpage.

Tucson Unified School District is committed to a policy of nondiscrimination based on disability, race, color, religion/religious beliefs, sex, sexual orientation, gender identity or expression, age, or national origin.