The Restaurant Manager is responsible for ensuring the restaurant operates efficiently and profitably while maintaining their reputation and quality service to the public.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Maintain food and equipment inventories, and keep inventory records.
- Schedule staff hours and assign duties.
- Establish standards for personnel performance and customer service.
- Oversee activities directly related to making products or providing services.
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Manage staff, preparing work schedules and assigning specific duties.
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Plan and direct activities such as sales promotions, coordinating with other department heads as required.
- Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
- Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
- All other duties as assigned.
QUALIFICATIONS
- Ability to analyze administrative problems and adopt an effective course of action to reconcile differences.
- Ability to effectively communicate orally and in writing.
- Ability to meet deadlines and productivity standards.
- Ability to make independent decisions in accordance with department policies and procedures.
- Ability to deal with change, delays or unexpected events.
- Ability to follow instructions, respond to management direction and take responsibility for own actions.
- Proficient in MS Excel and MS Word.
- Ability to understand, speak and follow English language instructions.
EDUCATION and/or EXPERIENCE
- Minimum high school diploma or GED equivalent.
- College degree is strongly preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
None Required.
PHYSICAL DEMANDS/WORK ENVIRONMENT
- Ability to stand or sit for long periods of time.
- Ability to bend, squat, kneel, reach, stretch, and climb without any difficulty.
- Ability to effectively work at different heights.
- Works in tiring or uncomfortable positions for long periods of time.
- Ability to lift or drag 50 pounds unassisted.
- Ability to work in team environment as a team member and as team leader.
- Exposure to chemicals, fumes, dirt, caustic chemicals, acids, odors, waste, and dust.