Offsite Patient Care Coordinator

Mount Sinai Medical Center; New York (NY); On-site; USD 23,000 - 44,000; Full time

Job summary

Mount Sinai Health System is seeking an Offsite Patient Coordinator for Queens Blvd, NY. The role focuses on greeting patients, updating demographics, and confirming insurance to ensure coverage for physicians.

Responsibilities include scheduling, verifying insurance, collecting co-pays, and maintaining PHI per HIPAA. The position supports smooth patient flow and effective clinic operations in a multispecialty setting.

Qualifications

• High School graduate/GED.
• 1 year physician practice experience
• Must have a minimum of one week training on-site which will be provided by practice.
• Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.

Responsibilities

• Greets patients and updates insurance/demographics in the practice management system.
• Verifies insurance prior to visit or at arrival.
• Communicate with staff regarding patient arrival and ensure patient records are available.
• Processes HIPAA-related paperwork and other forms as needed.
• Collects referrals or insurance authorizations as required.
• Monitor waiting room status and inform patients of wait times.
• Collect copayments and provide receipts per cash-control procedures.
• Schedule follow-up appointments and provide guidance for medical records requests.
• May perform simple charge entry or enter payments and prepare deposits.
• Answer phones and schedule appointments.
• Adhere to HIPAA and PHI handling requirements.
• Initiate reminder calls for next-day appointments.
• Perform other related duties.

Skills

Customer service

HIPAA compliance

Education

High School diploma or GED

Tools

Practice management system

Job description

Mount Sinai Health System is seeking an Offsite Patient Coordinator for Queens Blvd, NY. The role focuses on greeting patients, updating demographics, and confirming insurance to ensure coverage for physicians.

Responsibilities include scheduling, verifying insurance, collecting co-pays, and maintaining PHI per HIPAA. The position supports smooth patient flow and effective clinic operations in a multispecialty setting.